Royalty Data Operations Analyst (Remote)

Cengage Group Job Opportunity

We believe in the power and joy of learning. At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery. Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day.

The Royalty Data Operations Analyst plays a critical role in ensuring timely, accurate, and compliant contributor payments. In this role, you will work cross-functionally to set up, maintain, and analyze data within the Royalties system and supporting data platforms. This position is responsible for managing data inputs into the Royalties system, resolving data and processing issues across multiple contributor accounts, and supporting accurate royalty reporting and payments. The role requires strong analytical skills, attention to detail, and the ability to prioritize work in a deadline-driven environment. In addition to day-to-day operational responsibilities, the Royalty Data Operations Analyst supports system enhancements, testing initiatives, and data-driven problem solving to continuously improve royalty processes and data quality.

What You'll Do Here :

• Prepare, validate, and process monthly sales files to ensure accurate and timely royalty reporting
• Extract, transform, cleanse, and import royalty-related data from multiple internal and external sources
• Serve as a primary point of accountability for accurate, complete, and timely deal setup in the Royalties system
• Maintain auditable documentation for all deal setup changes and perform periodic audits to ensure data accuracy
• Process contract amendments to ensure royalty payments are reflected in the correct accounting period
• Analyze unprocessed or suspended sales to identify root causes and resolve issues efficiently
• Prepare and import manual royalty sales upload files as needed
• Critically analyze royalty reports and deal configurations to identify potential errors, assess downstream impacts, and ensure payments are accurate and on time
• Participate in testing royalties system upgrades, enhancements, and process improvements
• Develop working knowledge of internal systems, policies, product structures, and strategic priorities
• Collaborate with Author / Publisher Relations, Technology, Finance, Accounting, and Product teams to support accurate royalty data maintenance
• Gather, synthesize, and analyze royalty data to support author, publisher, and rights holder inquiries
• Communicate findings clearly and concisely within a broader project or issue-resolution framework
• Maintain organized workflows, documentation, and task tracking to support effective workload and project management

Skills You Will Need Here :

Preferred :

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation : At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $67,600.00 USD.

Warning : Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.