Talent.com
Assistant Vice President Design
Assistant Vice President DesignAT&T • Dallas, TX, United States
Assistant Vice President Design

Assistant Vice President Design

AT&T • Dallas, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Good Maven are proud to conduct this search on behalf of our client AT&T.

This position requires office presence of a minimum of 5 days per week in Dallas, Texas, USA.

As Assistant Vice President of Product Design, you will lead the evolution of AT&T’s product design strategy across digital and physical experiences for AT&T’s consumer. This role is responsible for overseeing and scaling a multidisciplinary design organization to deliver intuitive, inclusive, and emotionally resonant customer experiences.

You will foster a culture of creativity, experimentation, and operational excellence, ensuring design is a strategic driver of innovation and business impact. This role requires a hands-on leader who can inspire teams, influence cross-functional partners, and translate customer insights into transformative product experiences.

Key Responsibilities

Product Design Leadership

  • Define and drive a user-centered design vision that aligns with AT&T’s product strategy and customer promise.
  • Ensure every product interaction is purposeful, elegant, and inclusive, grounded in modern design principles.

Rapid Prototyping & Innovation

  • Build a culture of experimentation through rapid prototyping, iterative design, and cross-functional ideation.
  • Establish tools and workflows that enable fast concept validation and reduce time-to-market.
  • Use prototypes to align stakeholders, validate ideas, and accelerate product development.
  • Service Design & Journey Orchestration

  • Champion service design practices to orchestrate seamless customer journeys across digital and physical touchpoints.
  • Collaborate with CX, operations, and product teams to identify friction points and design end-to-end service experiences.
  • Apply systems thinking and journey mapping to align design efforts with business outcomes.
  • Industrial Design Integration

  • Partner with hardware, retail, and packaging teams to ensure physical product experiences reflect AT&T’s brand and design standards.
  • Align industrial design with digital interfaces to create cohesive, multi-sensory experiences.
  • Product Operations & Design Enablement

  • Build and scale design operations that support tooling, rituals, and workflows for high-velocity teams.
  • Implement metrics and feedback loops to measure design impact on customer satisfaction and business KPIs.
  • Ensure design teams are equipped with modern tools and agile collaboration practices.
  • Cross-Functional Collaboration

  • Partner with product, engineering, marketing, and research to deliver cohesive, customer-centric solutions.
  • Influence executive stakeholders by articulating the strategic value of design and its role in driving growth.
  • Collaborate with external agencies and partners to extend design capacity and bring fresh perspectives.
  • Team Leadership & Talent Development

  • Build, inspire, and retain a world-class team of designers, researchers, and strategists, fostering a culture of innovation, accountability, and continuous improvement.
  • Foster a culture of innovation, accountability, and continuous improvement within the product organization.
  • Act as a mentor and servant leader, empowering team members to develop their skills, set long-term visions, and achieve exceptional results.
  • Qualifications

  • 15+ years of experience in customer experience, product design, or UX leadership roles, with at least 7 years managing multidisciplinary teams.
  • Proven track record of launching and scaling successful, customer-facing products that deliver measurable business impact.
  • Expertise in design strategy, design operations, and journey orchestration across digital and omni-channel environments.
  • Deep knowledge of full-stack design disciplines, including UX research, interaction design, service design, and production design.
  • Skills & Expertise

  • Proven leader in product design with experience across UX, service, and industrial design disciplines.
  • Deep expertise in interaction design, prototyping, journey orchestration, and design systems.
  • Strong storytelling and communication skills, with the ability to influence at all levels of the organization.
  • Proficiency in modern design tools (e.g., Figma, ProtoPie, Adobe CC) and methodologies (e.g., design thinking, lean UX, agile).
  • Experience driving measurable business impact through design, including improvements in NPS, engagement, and conversion.
  • Passion for inclusive design and accessibility, ensuring products are usable by all customers.
  • Education

  • Bachelor’s degree in Design, Innovation, Business, Engineering, or a related field. Advanced degrees (e.g., MBA with a concentration in Innovation or Design Thinking) are preferred.
  • Key Outcomes

    World-Class Customer Experiences : Deliver seamless, intuitive, and delightful customer interactions across AT&T’s product portfolio.

    Business Growth : Drive measurable revenue, profitability, and market share growth through customer-centric design and innovation.

    Operational Excellence : Establish sustainable design practices, tools, and standards that enable scalability and efficiency.

    Talent Development : Build a best-in-class design organization that attracts, retains, and develops top talent, fostering a culture of excellence and creativity.

    This role is ideal for a visionary leader who thrives at the intersection of customer experience, design, and business innovation. If you are passionate about creating transformative products and shaping the future of customer experience, this position offers an unparalleled opportunity to make an impact at one of the world’s leading communications platforms.

    Joining AT&T comes with amazing perks and benefits :

  • Medical / Dental / Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs : critical illness / accident hospital indemnity / group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Read more about benefits here .

    Weekly Hours : 40

    Time Type : Regular

    Location : Dallas, Texas

    It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

    [job_alerts.create_a_job]

    Vice President • Dallas, TX, United States

    [internal_linking.similar_jobs]
    Assistant Vice President, Project Manager - Business Transformation Services

    Assistant Vice President, Project Manager - Business Transformation Services

    Morgan Stanley • Dallas, TX, US
    [job_card.full_time]
    Business Transformation Services (Bts) Team Member.Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AI Product Manager, Vice President

    AI Product Manager, Vice President

    JPMorganChase • Plano, Texas, USA
    [job_card.full_time]
    You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful im...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Commercial Lines - Assistant Vice President

    Director of Commercial Lines - Assistant Vice President

    General Search & Recruitment • Dallas, TX, US
    [job_card.full_time]
    Director of Commercial Lines - Assistant Vice President.Location : Phoenix, AZ or Dallas, TX.Our client, a highly respected insurance carrier and its subsidiaries rated A+ by A.Best is seeking a Dir...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Design Consultant

    Design Consultant

    The Shade Store • Allen, Texas, United States, 75002
    [job_card.full_time]
    The base salary range for this position is$65,000.At The Shade Store, we have handcrafted the finest Shades, Blinds, and Drapery for 75 years. We believe designing beautiful custom window treatments...[show_more]
    [last_updated.last_updated_30]
    Vice President, Development (Dallas)

    Vice President, Development (Dallas)

    Harper Harrison • Dallas, TX, United States
    [job_card.full_time]
    A leading global data center developer and operator is seeking a VP, Development.This leader will establish and implement a company-wide development management framework, ensuring coordination acro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    Prime Staffing • Ennis, TX, US
    [job_card.permanent]
    Prime Staffing is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. Minimum 2 years of recent clinical nutrition experience.State license r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Vice President, Hardware Sales Director

    Assistant Vice President, Hardware Sales Director

    Genpact • Dallas, TX, United States
    [job_card.full_time]
    Assistant Vice President, Hardware Sales Director.This range is provided by Genpact.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct messa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    Host Healthcare • Ennis, TX, US
    [job_card.full_time]
    Host Healthcare is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per week (subject ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    PRIDE Health • Ennis, TX, US
    [job_card.full_time]
    PRIDE Health is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements.As a nurse-founded, nurse-owned, minority-owned travel-nurse agency, it i...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    Mader MedX • Ennis, TX, US
    [job_card.full_time]
    Mader MedX is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements.At Mader MedX, our people always come first. With over 20 years of global st...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Vice President - Professional Liability

    Assistant Vice President - Professional Liability

    UPLAND CAPITAL GROUP INC • Dallas, TX, US
    [job_card.full_time]
    Assistant Vice President - Professional Liability.AM Best rated “A-” VIII specialty property / casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    GetMed Staffing, Inc. • Ennis, TX, US
    [job_card.full_time]
    Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements.GetMed Staffing is searching for a strong Occupational Therapist to assist our traveler-friendly client.A ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Vice President of Revenue

    Vice President of Revenue

    Local Crafts • Dallas, TX, United States
    [job_card.full_time]
    Director of Revenue – Fully Remote From Any US-Based Location.At Local Crafts, we’re here to help you love what you make. We’re a team of passionate makers who value the hands‑on process and the bea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, Development

    Vice President, Development

    Dallas Arboretum & Botanical Society, Inc. • Dallas, TX, US
    [job_card.full_time]
    Reporting to the Chief Advancement Officer, the Vice President, Development is a senior member of the Advancement leadership team at the Dallas Arboretum. This role provides strategic and operationa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    CrossMed • Ennis, TX, US
    [job_card.full_time]
    CrossMed is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements.At CrossMed Healthcare Staffing, we aim to create lasting impressions whereve...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Product Design

    Director, Product Design

    Capital One • Plano, Texas, USA
    [job_card.full_time] +1
    Director level - People Leader).At Capital One were building a leading information-based technology company.Still founder-led by Chairman and Chief Executive Officer Richard Fairbank Capital One is...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Design Assistant

    Design Assistant

    Cantoni, LP • Dallas, TX, US
    [job_card.full_time]
    The position is an entry level position with great potential for future growth.We are looking for a career minded individual interested in future advancement to become a Design Consultant with Cant...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Rehabilitation Occupational Therapist

    Travel Rehabilitation Occupational Therapist

    Skyline Med Staff Allied • Ennis, TX, US
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Occupational Therapist for a travel job in Ennis, Texas.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med Staff...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]