Security + Quality Assurance Associate - Hollywood (Floating Shift)

Security & Quality Assurance Associate

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities : Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Security & Quality Assurance Associate is responsible for the safety and security of the building and its occupants. The position is tasked with monitoring the status of the building and serving as the liaison between on-site personnel and local response teams.

This is an in-person position located in Hollywood, Los Angeles. This is a floating shift schedule that requires open availability and full weekend availability.

What You'll Do :

• Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
• Routinely patrol the property to prevent potential disturbances and resolve active disputes
• Be present and highly visible to prevent and detect any signs of intrusion
• Monitor and ensure common areas, stairwells, garage, exterior perimeter, any required gates, and service facilities are secured at all times
• Identify and issue violation notices on abandoned and / or improperly licensed or parked vehicles
• Follow-up and notify the appropriate team members to confirm necessary violations are issued
• Effectively and promptly resolve security-related issues and disturbances, involving law enforcement when necessary
• Notify management of any instances that involve law enforcement in a timely manner to allow them to follow-up as needed
• Call police or fire departments in cases of an emergency when deemed appropriate
• Provide coverage of the front desk during team members' breaks and shift changes
• Perform other related duties and assignments as needed and assigned

Skills and Experience :

Community Team Perks + Benefits :

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role :

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.