Clinical Application Analyst II or III - HIM / Identity

Salary Range : $38.15 - $74.10 Hourly

Location : HealthPoint Administration 955 Powell Ave SW, Renton, WA 98057

Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care .

Position Summary :

The Epic Applications Analyst II or III position ensures that the electronic health record system, and other application software, is available, implemented, updated, usable and operational for all staff as appropriate within the organization and that data is available to HealthPoint staff and outside organizations.

The hiring range for Clinical Application Analyst II is $38.15 - $60.66 per hour. The hiring range for Clinical Application Analyst III is $45.46 - $74.10 per hour. The full range for this position is $38.15 - $74.10 per hour. Compensation is dependent on skills and experience.

Your contribution to the team includes :

• Serve as primary subject matter expert for one or more Epic applications and a secondary subject matter expert for one or more Epic applications.
• Support other clinical information software as services.
• Execute, assess, troubleshoot, and create solutions supporting software platforms.
• Inform assessment and development of long-term goals related to clinical technology. in conjunction with external vendors.
• Serve as a leader in the development, implementation and transition to new software modules and upgrades as needed as well as perform testing on new builds and applications during implementation and maintenance phases.
• Perform maintenance, research and testing of systems including generating error reports, maintaining tables, and documenting all system changes and statuses in a complete and thorough manner in order to preserve data integrity.
• Develop and validate user and system requirements, write technical and clinical workflow documents, test plans and test results.
• Responsible for projects which require advanced troubleshooting, research, and user access with the HealthPoint-contracted Enterprise administrative organization.
• Identify and document application defects and manage the process of escalating such defects to the appropriate external resources i.e. Epic hosting product vendor, direct Epic vendor.
• Assist internal teams on an ongoing basis with escalations that require knowledge or expertise that are within your domain.
• Provide technical support, diagnosis of application errors and troubleshooting for applications tickets and issues. While consulting with end-users in addressing problems and assists in formulating solutions.
• Develop an awareness of programming, technical or design alternatives; implement programmatic and workflow workarounds.
• Assist with building, maintaining, and generating reports within the clinical software.
• Maintain knowledge of Epic including Orion, Nova release notes, User Forum, Galaxy and other documentation published through the Epic User Web.
• Provide onsite and remote support for staff to train and promote the proper use of the electronic systems and best practices in the live environment.
• Attend meetings and work with sites and departments to assist with process improvement, integration and efficiency related to software functionality.
• Perform On Call responsibilities, during scheduled on call shift, in order to investigate and fix issues that may arise.
• Create clinical information system learning content independently or in collaboration with instructional designers.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Other duties as assigned by supervisor.

Must have's you'll need to be successful :

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and / or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer . Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood / blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and / or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records :

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

To learn more about HealthPoint, go to www.healthpointchc.org ! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.