118-Management Salary - Store Manager

Store Manager

The Store Manager controls, directs, leads, and participates in the entire operation of their assigned store. The Store Manager directs the activities of all store personnel and ensures the store is fully staffed to the model. Fully responsible for ensuring all company policies and procedures are understood and executed. Accountable for improving store volume, profits, shrink, employee retention / turnover, and store merchandising / presentation standards by meeting and exceeding all established budgets and company guidelines.

Principle Duties and Responsibilities :

• Responsible for meeting or exceeding budgeted sales daily and driving all company KPIs.
• Responsible for delivering weekly payroll at or below budget weekly by ensuring all team members are scheduled to the needs of the business and payroll is recorded and reported accurately.
• Organizes and directs all daily activities to include all Operations, Merchandise, Loss Prevention, and Personnel Functions.
• Conducts store operational audits to ensure that policies and procedures are adhered to.
• Oversees the Recruiting, Hiring, and Training process to build and maintain an "A" team at all times. Expected to maintain staffing to the guidelines.
• Evaluates, counsels, and disciplines personnel based on performance.
• Ensures flawless execution of all company initiatives to include : Ad Sets, Markdowns, Freight processing, Detail recovery, Weekend readiness, and all company initiatives.
• Ensures outstanding customer service by verifying all team members greet, assist, and thank customers in a positive approachable manner. Ensures all customer issues are resolved and handled professionally and timely, holding everyone accountable to the standard. Present a positive image towards all team members, customers, and the community.
• Communicates policies, procedures, advertising, and all pertinent information to the staff.
• Audits operational controls to ensure all policies are adhered to.
• Helps deter theft by ensuring all team members are greeting and assisting every customer, maintaining a visible management presence, and modeling respectful customer service to the community.
• Facilitates all repair and maintenance issues immediately and communicates with the DM to ensure issues are resolved in a timely manner.

Position Requirements :

Minimum Requirements :

Here's a few of the benefits we offer our eligible associates :