Director of Product, Logistics

Director of Product, Logistics

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple : create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

Customer satisfaction is our highest priority.

True quality is a combination of premium materials and high production standards that everyone can feel good about.

We're expert curators that find the very best and bring it to you at the lowest prices.

Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

The Ideal Candidate :

The Director of Product, Logistics will oversee the end-to-end product vision, strategy, and execution of our global logistics and fulfillment operations. You will be responsible for the development and optimization of the technology systems, ensuring products are delivered to customers efficiently, accurately, and on time. This leader will define and execute the fulfillment and logistics product roadmap, working cross-functionally to ensure timely, cost-effective, and customer-centric delivery experiences. Key focus areas include inbound logistics (vendor to warehouse), fulfillment within warehouses, outbound logistics (warehouse to customer), cross-border movements, customs clearance, carrier integrations, as well as order allocation and network design.

Responsibilities :

• Strategy and Vision : Develop and drive the product roadmap for global logistics, developing a strategy to support growth, improve delivery times, reduce costs, increase category assortment, expand geographies, and enhance the customer experience
• Operational Excellence : Build scalable systems for warehouse operations and capacity management, order allocation, carrier management, and delivery experience management to ensure efficient on-time deliveries and great customer experiences
• Platformization & Readiness : Architect logistics products for multi-tenant readiness, data isolation, permissioning, observability, and support workflows
• APIs & Developer Experience : Drive public-quality APIs, webhooks, and SDKs to enable a broader ecosystem of integrations
• Cross-functional Collaboration : This is a pivotal role that will closely collaborate with engineering, user experience, operations, and data science teams to design and deliver world-class logistics solutions
• Team Leadership : Lead the logistics product team and help build the Product team at Quince, fostering a culture of innovation

Requirements :

Pay Range : $190,000 - $250,000 USD

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates.

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoomnever via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.