Senior Small Business Banking Consultant

Senior Small Business Banking Consultant

A Senior Small Business Banking Consultant is responsible for meeting the needs of Small Business clients that are domiciled in the Consumer Bank. This involves both a reactive and proactive team approach, working directly with clients, branch bankers, underwriters, and product specialists through telephone contact. Primary responsibility is to manage and grow Small Business client relationships, including sole proprietors, non-profits, and employer firms. Acts as an expert advisor to the Small Business owner on financial management covering a full range of financial products and services including deposits, loans, credit cards, merchant services, payroll, ACH / Wires, treasury services, insurance, and investments. Performance goals include growth of and retention of client relationships and service excellence. Small Business Banking deals are typically $10K - $2.5MM in loan exposure for internally generated referrals; however, based on the consultant's skill level can range up to $5MM or more in exposure for externally generated referrals from COIs, etc.

Pay Range : $84,878.00 - $112,463.00 - $140,049.00

Job Responsibilities :

• Meets with clients via telephone to assess client needs, review their financial management practices and solutions, conduct a cash cycle conversation, and make recommendations for products and services where needed. Performs application and fulfillment process directly on some solutions. Makes referrals to product and fulfillment experts as required.
• Manage / solve complex servicing issues for clients, by maintaining a strong understanding of resources within Flagstar.
• Proactively contacts targeted clients, sharing with them the impact Flagstar can have on their Small Business and setting up appointments for deeper conversations and a complete financial review.
• Facilitates credit requests within Consumer Bank thresholds and refer larger credit opportunities to the Commercial Bank.
• Facilitates referrals to Treasury Management Team.
• Meets individual performance goals of revenue / profit growth matrix on a quarterly basis.

Additional Accountabilities :

Job Requirements :

Required Qualifications :

Preferred Qualifications :

Job Competencies :

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.