Desk Attendant

Desk Attendants set the stage for nearly every Andy B’s experience. Desk Attendants are responsible for welcoming guests and providing valuable recommendations and information to ensure a top-notch guest experience. Our Desk Attendants are knowledgeable about our product offering, anticipate guest needs, and exhibit genuine enthusiasm in all that they do.

KEY RESPONSIBILITIES:

• Inspire memorable experiences by providing top-notch guest service and remaining attentive to guest needs.
• Interact with guests in-person and over the phone to ensure the best guest experience.
• Utilize the Point-of-Sale system to process orders, payments, and redemption transactions with accuracy and timeliness.
• Maintain cleanliness and safety standards and report operational issues.
• Place guests on lanes, and manage wait lists and reservations.
• Conduct opening/closing duties.
• Assist with restaurant seating and facilitate attractions.
• Other duties as assigned.
• Demonstrate Andy B’s Core Values: Teamwork, Service, Inspiring Fun, and Excellence.

KEY REQUIREMENTS:

• Must be 16 years of age.
• Minimum of 6 months cash handling experience preferred.
• Ability to frequently lift to 10 lbs.; occasionally up to 40 lbs.
• Friendly, outgoing personality and a get-it-done attitude.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.