Patient Liaison

Surgery Liaison Opportunity

Townsen Memorial Hospital is looking for a Surgery Liaison to join our newest facility in Bellaire, TX! The Surgery Liaison is responsible for maintaining existing business relationships, developing and establishing new business relationships, census as defined through targeted goals of the business plan, and developing referring relationships within the geographic territory with an emphasis on face-to-face contacts. The liaison will represent the company at community-related activities, market establish, nurture, and solidify referral relationships for the surgery department on behalf of the company.

Essential Functions : Identify and establish relationships with community groups, healthcare professionals, physicians, and clinics; create and deliver marketing materials to existing referrals and new contacts; help plan, coordinate, and execute the company's marketing efforts including attending community events and tradeshows; create and deliver initiatives to current and prospective new business accounts; maintain accurate documentation of all contacts in Salesforce existing and new; provide education and communication to the company for both new and existing business relationships; serve as a resource person for processing purposes regarding forms, procedures, and workflow for existing and new business relationships; troubleshoot any issues, problems, and complaints with existing and new business relationships; adheres to the company standards of business conduct and healthcare compliance; reports accidents promptly and follows the policy and procedures set forth by the center; performs other job duties as assigned.

Knowledge, Skills, and Abilities : Must be enthusiastic and adaptable; fluent in Microsoft Office Suite and / or other electronic formats; independent thinking & detail oriented with the ability to track daily interactions with all business relationships; ability to work independently without supervision; ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner; ability to speak, read, write, and communicate effectively and professionally.

Education and Experience : High School Diploma or GED; six (6) months of experience in communications, marketing, advertising, or sales; valid driver's license.

Benefits : Three Medical Plans, two Dental Plans, one Vision Plan, Employee Assistance Plan, short- and long-term disability insurance, ability to speak, read, write, and communicate effectively and professionally; basic & voluntary life with AD&D 401(k) with a 2-year vesting; PTO + holidays.

Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate evidence-based patient care to those we serve. At Townsen Memorial, we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting-edge healthcare to our patients, our communities, and each other.