Job Description
Job Description
POSITION SUMMARY
The Events Floor Coordinator will be the key liaison between the Event Managers assisting with coordination of events. Events include trade shows, conferences, expos, conventions, corporate meetings, fundraisers, consumer shows, performing arts, art shows and exhibits. This is an on-call, part-time position that supports events. The hours worked will be based on the need to support our events.
POSITION RESPONSIBILITIES
- Facilitating visitor flow and implementing crowd control throughout the building, both during regular hours and for special events & programs
- Addressing and resolving visitor concerns and complaints and troubleshooting other issues on the floor
- Ensures the quality levels of food & beverage items and maintains quality standards in production, services, facilities and client satisfaction
- Meets with event planners to review event details, food orders, event agenda, decoration details, rentals, staffing and anything else that might be needed to be done to ensure a successful meeting or event
- Responsible for the daily operations of the Conference floor, including providing support and guidance to fellow staff to ensure a successful and effective operation ending in a positive client experience
- Helping control / direct visitors during emergencies or evacuations
- Performing a variety of administrative tasks and other duties as assigned by Director
- Routinely working weekends, holidays and frequent evenings
POSITION REQUIREMENTS
Any combination of training and experience equivalent to a Bachelor’s degree from an accredited college or university in Business Administration, Hospitality Management, or a related fieldExperience in coordinating a variety of events in a large cultural, convention or entertainment facilityKnowledge of current crowd management and security practicesKnowledge of computer software including Windows, Outlook, Excel, PowerPointKnowledge of coordinating service requirements for a variety of trade, business, educational, theatrical, entertainment, industrial and recreation eventsAbility to lead and direct others effectivelyAbility to meet and work successfully with customersTeam San Jose is an equal opportunity employer.