Talent.com
Practice Manager III - Georgia Heart Institute - General Cardiology - FT Days
Practice Manager III - Georgia Heart Institute - General Cardiology - FT DaysNortheast Georgia Health System Inc • Gainesville, GA, United States
Practice Manager III - Georgia Heart Institute - General Cardiology - FT Days

Practice Manager III - Georgia Heart Institute - General Cardiology - FT Days

Northeast Georgia Health System Inc • Gainesville, GA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Category :

Physician Services / Physician Clinics

Work Shift / Schedule :

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role : Job Summary

Practice Manager III will work independently and have primary responsibility for supervising the operational, Human Resource, administrative, and business functions, in large scale and / or multi-specialty practices along with all administrative and clerical staff of his / her assigned area(s).

The Practice Manager III must have the ability to perform and prioritize multiple tasks and work well with staff, patients, and providers. The Practice Manager III will be responsible for providing the necessary administrative and clerical support structure to encourage a patient-centric care environment, to include customer service functions such as telephone service, appointment and / or surgery scheduling, new patient coordination, authorizations and referral processes, and back office functionality.

Minimum Job Qualifications

  • Licensure or other certifications : Current BLS certification required or must be obtained within 30 days of hire.
  • Educational Requirements : Bachelors Degree
  • Minimum Experience : Experience in Financial Management, Quality Improvement, Project Management and Program Development required. Previous supervisory experience managing Human Resource issues, particularly change management and labor relations required.
  • Other : Bachelor's Degree is required plus a minimum of seven (7) years of progressive medical office experience in medical office registration, back-office clinical, scheduling and / or billing. A minimum of three (3) years healthcare supervisory or management experience. Equivalent combination of education and work experience may be considered in lieu of bachelors degree. Ambulatory care management experience strongly preferred. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with providers, staff, and patients in a complex environment.

Preferred Job Qualifications

  • Preferred Licensure or other certifications :
  • Preferred Educational Requirements :
  • Preferred Experience :
  • Other :
  • Job Specific and Unique Knowledge, Skills and Abilities

  • Knowledge of medical practices, terminology and reimbursement policies
  • Excellent verbal and demonstrated written communication skills
  • Excellent analytical and problem-solving skills
  • Demonstrated ability to supervise operations and / or customer service
  • Essential Tasks and Responsibilities

  • Daily Operations. Maintains clinic schedules for all clinical providers, across all assigned locations. Develops, changes, maintains and updates provider scheduling templates within the practice management system. Develops, monitors and maintains procedures for patient reception, appointments and cancellations and traffic flow in order to ensure consistently prompt, effective service to patients and visitors. Functions at the reception desk performing all functions of MOA level staff on a short-term basis for illness, personal emergencies and vacations. Monitors telephone systems within the practice; supervising staff phone encounters.
  • Patient Relations. Provides customer service, solves basic patient complaints, trains and supervises staff on customer service skills. Differentiates patient complaints from risk management issues and elevated RM issues appropriately. Completion of Variance Reports. Demonstrated advanced customer recovery skills. Addresses significant customer concerns in an articulate and diplomatic manner both verbally and in writing.
  • Provider Relations. Assists providers in managing patient schedules through the practice management system. Interacts with providers on day-to-day operational issues affecting practice. Produces and / or reviews an array of data to track provider activities (e.g. : productivity, compliance with regulatory requirements, etc.) Participates in the credentialing process for new providers.
  • Supervision. Supervises daily activities of all practice staff involved with administrative functions (registration, new patient coordination, appointment and surgery scheduling, authorization, etc.), and all clinical staff involved in patient care activities. Responsible for assuring thorough orientation and training of all staff, often using or creating materials and orientation plans. Participates in maintaining thorough, accurate and current training materials and programs.
  • Performance Review, Counseling & Coaching. Provides regular feedback on employee performance. Completes employee evaluations. Establishes performance improvement plans with employees. Drafts counseling memos and recommends and / or initiates disciplinary action when needed.
  • Recruitment & Hiring. Processes PRC forms for new and replacement positions using existing job description. May also work with HR to revise and update job descriptions to reflect current job duties. Conducts and / or participates in interview process. Screens resumes to select interview candidates. Interviews job candidates and may select candidates for final round of interviews with physician leaders and / or Administrative Director. Makes hiring decisions.
  • Facilities Management & Safety Regulations. Assures compliance with specified regulatory requirements using established policies and procedures. Provides staff with training and training materials on Safety requirements. Responsible for assuring practice performs well in safety rounds. Establishes plans for improvement to rectify deficiencies.
  • Information Technology. Ensures appropriate training and certification of staff in use if all applicable IT systems and applications. Ensures proper training for staff and monitoring of patient privacy requirements in the in the use of IT systems (electronic, telephonic, etc.) Assures compliance with specified regulatory requirements using established policies and procedures. Establishes plans for improvement to rectify deficiencies.
  • Health Information Management. Ensures proper training for staff in the maintenance of patient privacy and all HIPAA requirements with respect to release of patient information, etc. Ensures appropriate training, certification and access control of staff in use all clinical data and repository systems.
  • Revenue Management. Performs revenue management functions for the practice, including developing a system for timely and accurate charge capture. Prepares or supervises preparation of encounter forms for batching or unit based charge entry (if applicable). Maintains log of missing encounter forms for follow-up and reconciliation. Follows up with providers for missing or incomplete encounter forms / charges / incomplete notes. Identifies common registration errors and acts proactively to reduce occurrence. Reviews rejection reports. Works with CBO to identify opportunities for improvement. Acts as practice depositor or delegates this duty. Supervises cash collection activities at front desk. Audits cash handling procedures. Monitors co-pay collection against expected collections. Works with CBO to identify changes / corrections to encounter forms, such as annual HCPCS / CPT / ICD-10 changes. May identify opportunities for improved format and / or revenue collection. Utilizes Epic system report functions. Understands research billing requirements and assures correct billing to accounts.
  • Budget & Expense Management. Investigates expense variances. May provide input into direct expense projections. Maintains purchasing log, works with accounts payable, accounts receivable, and purchase orders. Has signature authority for approving accounts payable.
  • Equipment & Furniture. Flags items for repair and reports safety issues. Orders equipment and maintains office supplies for the functionality of the office. Manages equipment maintenance agreements assuring vendor compliance with service standards.
  • Cleanliness, Appearance, & General Maintenance. Responsible for significant facilities and compliance of direct reports to basic standards, (i.e. : offices, waiting area). Works with facilities management and environmental services to ensure ongoing facility maintenance. May oversee limited facility renovation projects.
  • Physical Demands

  • Weight Lifted : Up to 50 lbs, Occasionally 0-30% of time
  • Weight Carried : Up to 20 lbs, Occasionally 0-30% of time
  • Vision : Moderate, Occasionally 0-30% of time
  • Kneeling / Stooping / Bending : Occasionally 0-30%
  • Standing / Walking : Occasionally 0-30%
  • Pushing / Pulling : Occasionally 0-30%
  • Intensity of Work : Occasionally 0-30%
  • Job Requires : Reading, Writing, Reasoning, Talking, Keyboarding
  • Working at NGHS means being part of something special : a team invested in you as a person, an employee, and in helping you reach your goals.

    NGHS : Opportunities start here.

    Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

    [job_alerts.create_a_job]

    Practice Manager Iii • Gainesville, GA, United States

    [internal_linking.related_jobs]
    Physician / Family Practice / Georgia / Locum or Permanent / Medcare Staffing is assisting a clinic

    Physician / Family Practice / Georgia / Locum or Permanent / Medcare Staffing is assisting a clinic

    Medcare Staffing, Inc. • Winder, GA, US
    [job_card.full_time] +2
    Medcare Staffing is assisting a clinic in Metro-Atlanta find a Family Medicine or Internal Medicine Physician.You can work full-time or part-time in a growing environment alongside a well-trained a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager I

    Assistant Manager I

    Dollar Tree • Cornelia, GA, US
    [job_card.part_time]
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following : .Assisting with ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager II

    Assistant Manager II

    Family Dollar • Winder, GA, US
    [job_card.full_time]
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician / Family Practice / Georgia / Permanent / North Georgia Family Medicine with 4-Day Week an

    Physician / Family Practice / Georgia / Permanent / North Georgia Family Medicine with 4-Day Week an

    Enterprise Medical Recruiting • Cleveland, GA, US
    [job_card.permanent]
    Family Medicine opportunity is available with an FQHC in Cleveland, Georgia with 20+ physicians and several advanced practice providers. Group has 400+ employees with 25 sites.Many sites qualify for...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel MRI Tech - $2004.88 / Week

    Travel MRI Tech - $2004.88 / Week

    FlexCare • Gainesville, GA, US
    [job_card.full_time]
    FlexCare is seeking an experienced MRI Tech for an exciting Travel Allied job in Gainesville, GA.Shift : 3x12 hr nights Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2004.Level II Trauma, Teaching...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $1,978 to $2,384 per week in Gainesville, GA

    Travel Physical Therapist (PT) - $1,978 to $2,384 per week in Gainesville, GA

    Fusion Medical Staffing • Gainesville, GA, US
    [job_card.full_time]
    Travel Physical Therapist (PT).Facility in Gainesville, Georgia.Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Gainesville, Georgia.As a member o...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Licensed Practical Nurse (Hourly / Part-Time) - Milledgeville

    Licensed Practical Nurse (Hourly / Part-Time) - Milledgeville

    State of Georgia • Baldwin, GA, United States
    [job_card.part_time]
    Licensed Practical Nurse (Hourly / Part-Time) - Milledgeville.Georgia - Baldwin - Milledgeville ().Behavioral Health and Developmental Disabilities, Georgia Department of - DBHDD.Apply for Job Share ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician Practice Supervisor NCVI Braselton

    Physician Practice Supervisor NCVI Braselton

    Northside Hospital • Braselton, Georgia, USA
    [job_card.full_time]
    In collaboration with the Practice Coordinator / Physician Practice Manager assists in managing practice operations.Provides support in the development and implementation of departmental goals.The Su...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Northeast Atlanta - General or Advanced GI - Affordable Partnership and Superior Work / Life Balance

    Northeast Atlanta - General or Advanced GI - Affordable Partnership and Superior Work / Life Balance

    United Digestive • Gainesville, GA, US
    [job_card.permanent]
    Join the Future of Digestive Healthcare : Gastroenterologist Opportunity in Gainesville, GA.Welcome to United Digestive, where innovation, expertise, and a commitment to patient-centric care converg...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cardiology - Invasive Physician

    Cardiology - Invasive Physician

    Southeast Physician Search, Inc. • Gainesville, GA, USA
    [job_card.full_time]
    Cardiology - Invasive Physician at Southeast Physician Search, Inc.The position is for a Cardiology - Invasive Physician within a large multi-specialty group. The role involves 40% time in a lab wit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician / Family Practice / Georgia / Locum or Permanent / Family Medicine Opening NE of Atlanta,

    Physician / Family Practice / Georgia / Locum or Permanent / Family Medicine Opening NE of Atlanta,

    Britt Medical Search • Gainesville, GA, US
    [job_card.permanent]
    Physician owned, multi-specialty clinic is seeking a BE / BC Family Medicine Physician to practice at their new location. There will be a great patient base to start with.We provide a full spectrum of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist - Center Therapy Director

    Physical Therapist - Center Therapy Director

    Jackson Therapy Partners • Pendergrass, GA, US
    [job_card.full_time] +1
    May be open to an experienced Occupational Therapist.Jackson Therapy Partners is seeking an experienced Rehab Director for a full-time role with an area client where you'll recruit and train staff,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Physical Therapist

    Physical Therapist

    Select Medical • Bethlehem, Georgia, USA
    [job_card.full_time]
    Physical Therapist - Outpatient Center Manager Opportunity.Monday-Friday no weekends 2 evenings a week until 7pm.Searching for a Physical Therapist seeking a leadership / center manager opportunity w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CRNA - Anesthesiology job available in Gainesville, Georgia

    CRNA - Anesthesiology job available in Gainesville, Georgia

    NorthStar Anesthesia • Gainesville, GA, US
    [job_card.full_time]
    Get the Recognition Youve Earned.Build Your Future with NorthStar.Join NorthStar Anesthesia as we continue our exciting nationwide expansion! Were seeking passionate CRNAs to help deliver excellenc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician / Cardiology - Electrophysiology / Georgia / Permanent / Cardiac EP Medical Director Oppor

    Physician / Cardiology - Electrophysiology / Georgia / Permanent / Cardiac EP Medical Director Oppor

    Meraki Medical Staff • Braselton, GA, US
    [job_card.full_time] +1
    EP Cardiologist to join Hospital Heart & Vascular SpecialistThis hospital system is recruiting an experienced Board-Certified or Board-Eligible Electrophysiology Cardiologist to join our very busy ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Rehab Director- PTA

    Rehab Director- PTA

    Legacy Healthcare Services, Inc. • Bogart, GA, United States
    [job_card.full_time]
    As a Rehab Director with Legacy Healthcare Services, you serve as the primary Legacy representative at the facility, promoting Legacy policies, clinical programs and supporting our mission to help ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharmacy Manager

    Pharmacy Manager

    Walmart • Gainesville, GA, United States
    [job_card.full_time] +1
    Pharmacist in Charge Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General / Noninvasive Cardiologist

    General / Noninvasive Cardiologist

    HealthEcareers - Client • Cleveland, GA, USA
    [job_card.full_time]
    General / Noninvasive Cardiologist -Your Life’s Work—we’re here to support it all! – Cleveland, Georgia.Northeast Georgia Health System (NGHS) we understand that your career is more than just a job—i...[show_more]
    [last_updated.last_updated_1_day] • [promoted]