CSR Materials Administrator

Position would require the candidate to be a W2 employee of Donatech.

US Citizenship / Permanent Resident Required.

• Process daily incoming goods and returns into Repair Center database and ERP systems
• Identify log and track items that can't be inducted due to any discrepancies, paperwork, part number, serial number, RO's , missing in JDE etc.
• Communicate and coordinate with the internal and external customer for product returns / repair and receiving issues.
• Maintains delivery records for received products
• Manage RAI activity, including communication and logging of AWBs and dates
• Provide daily report-out of key metrics (grief units in house, units added, units cleared, top 5 customers, etc.)
• Partner with CS order administration focal to minimize units in grief and expedite clearance
• Control and identification of units in grief
• Additional tasks / duties as assigned by logistics Manager
• Daily cleaning organizing and general housekeeping of your own work area
• File or scan file all related paperwork to process or close out repairs. Maintain / process paperwork and files per established company procedures
• Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers
• Maintains safe work environment according to all department procedures, federal and state regulations

Preferred Qualifications

Basic Qualifications :

minimum of 2 years of relevant experience OR In the absence of a HS diploma, GED or AA / AS degree, 4 years of relevant experience is required.