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Financial Service Representative (Oxbridge Location)
Financial Service Representative (Oxbridge Location)Argent Federal Credit Union • Richmond, VA, US
Financial Service Representative (Oxbridge Location)

Financial Service Representative (Oxbridge Location)

Argent Federal Credit Union • Richmond, VA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.

Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

The right candidate should exhibit and be willing and able to :

  • Exhibit professionalism and trustworthiness
  • Navigate multiple systems while interacting with members and processing transaction services.
  • Exercise active listening skills.
  • Cross-sell credit union products, services and promotions.
  • Meet or exceed assigned job production guidelines.

Desired Skills :

  • Banking, financial and cash handling background preferred.
  • Ability to set priorities and multitask.
  • Ability to handle sensitive information with discretion.
  • Excellent verbal and written communication skills
  • Proven record of providing both internal and external customer service
  • Attention to detail
  • Qualifications :

  • High School Diploma or Equivalent
  • Previous experience in customer service and / or cash handling is preferred.
  • One year of experience as a credit union or bank teller preferred.
  • Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.

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