Shift Engineer

General Summary: Working under the direction of the Chief Engineer, duties will include assisting in maintaining, monitoring, and repairing HVAC, animal life support, various stationary equipment, fire alarm systems, emergency generator system, fire pumps, and all automated equipment.

A Shift Engineer keeps written reports from daily shift rounds of facility and maintains documentation on repairs and readings, as well as preventative maintenance and operating schedules of equipment.

To deliver on the Audubon mission, the Shift Engineer will:

Provide a guest experience of outstanding quality.

• Maintain records of rounds and all completed repairs.
• Assist with the training of new employees.
• Maintain equipment rounds that are done on a daily basis and be responsible for keeping records for the daily rounds.
• Maintain all records for equipment in regards to maintenance, repairs, and life expectancy of equipment.
• Assist Horticulture on repairs of the irrigation system in the park and in the building.
• Assist maintenance team with various tasks to ensure safety and camera-ready status in facility.
• Frequent use of various hand and power tools.

Weave quality entertainment through the guest experience.

• Maintain all HVAC systems at remote locations and maintain and monitor all HVAC systems throughout the building and in the park. Keep records of all repairs made to the HVAC systems.
• Remain educated on the proper use of any chemicals used within the department and for the use of SDS information and what to do in case of a chemical emergency.
• Use proper PPE; this will include but not limit itself to proper eye protection, proper gloves when using chemicals, ear protection, etc.
• Participate with safety classes within the department and throughout Audubon Nature Institute.
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Exhibit the diversity of wildlife.

• Maintain and monitor all life support systems and automation equipment.
• Working with the animal care division, will assist with maintenance of all pumps, motors and life support systems at home facility and remote locations. Monitor and perform preventative maintenance and repairs to various pumps and motors.
• Monitor and oversee any repairs made to the fire alarm system.
• Under direction of Chief engineer, will facilitate regular testing of the fire alarm system and participate in regular mock drills to ensure knowledge of how the system works, how to find all of the smoke detectors, pull stations and any other piece of equipment that can cause an alarm.
• Keep records of any changes in set points to automated HVAC systems, repairs to the system, as well as any changes in the programming.
• Perform regular testing and maintenance to the emergency generator system
• Working with Animal Life Support and electrical teams- will monitor and calibrate the ozone monitors throughout the building, taking rounds on ozone monitors and recording all readings.

The above-listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.

To deliver on the Audubon service promise, the Shift Engineer will:

Welcome

• Make eye contact with every customer encounter, smile at every person, offer friendly phrases and greetings.
• Wear identification badge.
• Walk individual to destination instead of pointing; offer assistance to people who look confused.
• Assume ownership of potential safety hazards (wipe-up spill, pick up trash).
• Always have the camera-ready look.

Share

• Maintain positive attitude, pleasant tone of voice (remember it is not what you say, but how you say it).
• Coach coworkers on service expectations.
• Utilize the power of teamwork to give excellent service.
• Know when to involve management.

Inspire

• Know the answers to questions or seek out the answers.
• Utilize proper phone etiquette (answer phone within three rings, smile before answering call, ask for permission and wait for response before placing caller on hold).
• Ensure work area is free of food, drink, socialization, and personal business.
• Follow Dress Code Policy on clothing and grooming.
• Keep unpleasant concerns behind closed doors (vent backstage).

Supervision: not applicable.

Experience: 2 years’ experience Stationary Engineer or comparable HVAC/Boiler experience

Education:

1. High school diploma
2. Bachelors preferred

Licensure/Certification: 1st or 2nd class Engineering License with the City of New Orleans, A/C and Boilers, preferred. If not licensed, must obtain certification within the first 90 days of employment.

Software Requirements: proficiency in basic Microsoft Office programs, Word, Excel, Outlook.

Machinery/Tools/Equipment Requirements: Must have the ability to use mobile devices, computer, phone, and copy machine. Frequent use and understanding of hand and power tools.

Physical Requirements:

1. Very heavy work: exerting up to 75 pounds of force occasionally, or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.
2. Will involve walking or standing majority of time.
3. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 75 pounds.
4. Regular near acuity with clarity of vision at 20 inches or less required.
5. Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place and sequence of operations or actions required.
6. Regular talking and the ability to express and exchange ideas by means of language expected.
7. Regular hearing and the ability to perceive the nature of sounds.
8. Constant ability to read, record, or type data quickly and accurately required.

Environmental/Working Conditions:

1. Working a flexible schedule, weekends, holidays, and overtime when required.
2. Working long hours between breaks or meals required.
3. Ability to work under and handle stress in an appropriate manner required.
4. May be exposed to high, medium, or low noise intensity.
5. Constant contact with co-workers required.
6. Affinity for animals preferred.
7. Exposure to fluctuations in temperatures may be required.
8. Exposure to outdoor conditions may be required.
9. MAY be asked to remain at the facility during a natural disaster or emergency situation.