Talent.com
Quality Assurance Manager, Consumer Products
Quality Assurance Manager, Consumer ProductsCulligan International • Des Plaines, IL, US
Quality Assurance Manager, Consumer Products

Quality Assurance Manager, Consumer Products

Culligan International • Des Plaines, IL, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Job Title : Quality Assurance Manager, Consumer Products

Division : Consumer Products Division (CPD)

Location : Hybrid – Rosemont, IL

Manager : Sr. Director, Supply Chain

Culligan is seeking a hands-on, strategic Quality Assurance Manager to build and lead the Quality function within our Consumer Products Division. As this is a newly created role, you will have the unique opportunity to define and implement QA frameworks, processes, and metrics that drive product quality, regulatory compliance, and customer trust.

You will partner closely with internal stakeholders across Product Development, Supply Chain, Customer Experience, and Regulatory, as well as with external manufacturing partners (Monterrey, MX) and 3PL providers (e.g., Ryder) to ensure quality is embedded end-to-end—from design to delivery.

Key Responsibilities :

Build & Launch QA Program

  • Design and implement the foundational Quality Assurance program for the Consumer Products businesses, including policies, standard operating procedures (SOPs), and inspection protocols.
  • Define QA strategy, goals, and success metrics aligned with Culligan’s product and customer experience expectations.

Quality Systems, Tools & Reporting

  • Implement scalable tools and systems to track product quality data, non-conformances, supplier performance, and customer feedback.
  • Develop and maintain QA dashboards and KPIs to drive visibility and accountability across the organization.
  • Establish a Corrective and Preventive Action (CAPA) process and lead root cause analyses to address quality issues.

    • Cross-Functional & Partner Collaboration

  • Partner with Product Development and Engineering to establish quality requirements during product design and validation.
  • Collaborate with Supply Chain, Customer Experience, and 3PL teams to identify and correct systemic quality issues.
  • Build strong working relationships with our Monterrey manufacturing hub, Ryder (3PL), and other key suppliers to ensure quality standards are clearly defined, measured, and continuously improved.

    • Inspection & Compliance Oversight

  • Establish incoming inspection processes for sourced products and raw materials.
  • Oversee product audits, compliance with regulatory and retailer-specific standards, and investigation of field quality issues or returns.
  • Maintain awareness of industry standards and regulations relevant to consumer electronics, water filtration, and appliance categories.

    • Leadership & Continuous Improvement

  • Hire and develop an agile QA team as needed to scale with business growth.
  • Create a continuous improvement culture by identifying recurring issues and driving cross-functional resolution plans.
  • Represent the voice of the customer in quality discussions and proactively raise risks and opportunities for improvement.

    • Requirements :

  • Bachelor’s degree in Engineering, Quality Management, or a related technical field required.
  • 7+ years of experience in Quality Assurance or Quality Engineering, ideally in consumer products.
  • Proven experience building or scaling a QA function from the ground up in a fast-paced or high-growth environment.
  • Experience in government regulated industries preferred
  • Strong working knowledge of QA methodologies, root cause analysis, inspection standards, and regulatory requirements.
  • Experience working with offshore manufacturing (Mexico or Asia preferred) and 3PL partners.
  • Strong problem-solving, project management, and cross-functional communication skills.
  • Ability to influence stakeholders at all levels and lead through change.
    • [job_alerts.create_a_job]

    Quality Assurance Manager • Des Plaines, IL, US

    [internal_linking.related_jobs]
    Senior Manager, Quality Assurance

    Senior Manager, Quality Assurance

    Adtalem Global Education • Lisle, Illinois, USA
    [job_card.full_time]
    The primary responsibility of the Senior Manager Quality Assurance is to ensure that the excellence of digital learning products and courses is maintained. The Senior Manager Quality Assurance is re...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Quality Assurance Manager - Claims

    Quality Assurance Manager - Claims

    Beyond Risk Management Inc • Rolling Meadows, IL, US
    [job_card.full_time]
    At Origin Specialty Underwriters,.Beyond Risk Management affiliate company,.MGA known for our specialized expertise and strong client relationships. We've developed bespoke, end-to-end solutions...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manufacturing Maintenance Manager

    Manufacturing Maintenance Manager

    Advanced Technology Services (ATS) • Bellwood, IL, United States
    [job_card.full_time]
    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom.We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Email Marketing Automation Project Manager

    Email Marketing Automation Project Manager

    Staffmark Group • Mettawa, IL, United States
    [job_card.full_time]
    Email Marketing Automation Project Manager.PER HIRING MANAGER : MUST HAVE AGENCY EXPERIENCE AND EMAIL, AND 3-5 YEARS OF EXPERIENCE IDEALLY WITH SOME PHARMA. Our client, a global pharmaceutical comp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Quality Systems

    Manager, Quality Systems

    US Tech Solutions, Inc. • North Chicago, IL, US
    [job_card.temporary]
    The Manager Quality Systems is responsible for providing quality assurance support for some or all of the following manufacturing processes : pharmaceutical products, medical devices, cosmetics, com...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Control Specialist - Chicago

    Quality Control Specialist - Chicago

    Advocate Construction • Glen Ellyn, IL, US
    [job_card.full_time]
    Elevate the Customer Experience.At Advocate Construction, our associates have the opportunity to grow both personally and professionally while contributing to a fast-moving, people-focused organiza...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Sr Manager Product Quality

    Sr Manager Product Quality

    Chamberlain Group • Oak Brook, IL, US
    [job_card.full_time]
    Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.Powered by our myQ technology, we make access simple and secure for millions of homeowners, business...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Sr Director, Quality Assurance NAM

    Sr Director, Quality Assurance NAM

    SGS Australia • Lincolnshire, IL, US
    [job_card.full_time]
    SGS is the global leader and innovator in inspection, verification, testing and certification services.Founded in 1878, SGS is recognized as the global benchmark in quality and integrity.With over ...[show_more]
    [last_updated.last_updated_variable_days]
    Quality Inspector

    Quality Inspector

    Trova • Naperville, IL, US
    [job_card.permanent]
    The Quality Inspector is responsible for ensuring that manufactured products and services meet company and customer quality standards. This role includes inspecting raw materials, performing dimensi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Consumer Services Manager

    Consumer Services Manager

    Jobot • Schaumburg, IL, US
    [job_card.full_time]
    This Jobot Job is hosted by : Julia Toms.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $90,000 - $110,000 per year.The Consumer Services Manager...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Home Health Quality Assurance RN - $2,448 per week

    Travel Home Health Quality Assurance RN - $2,448 per week

    GHR Healthcare - PH Division • New Lenox, IL, United States
    [job_card.full_time]
    GHR Healthcare - PH Division is seeking a travel nurse RN Home Health for a travel nursing job in New Lenox, Illinois.Job Description & Requirements. Planet Healthcare Job ID #73380031.Pay package i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager, Technical

    Account Manager, Technical

    T-Mobile USA, Inc. • Downers Grove, IL, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Inspector - Aerospace Manufacturing

    Quality Inspector - Aerospace Manufacturing

    TekPro Engineering • Downers Grove, IL, US
    [job_card.full_time]
    A precision manufacturing company located in the Downers Grove area is seeking a detail-oriented Line Inspector to join their quality team. This individual will perform in-process and final inspecti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Inspector

    Quality Inspector

    ARxIUM INC • 60089, IL, US
    [job_card.full_time]
    Join the Future of Pharmacy Automation with ARxIUM!.ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fulfillment Associate (Quality Control)

    Fulfillment Associate (Quality Control)

    PlanetArt • Woodridge, IL, US
    [job_card.full_time]
    PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide.We provide consumers with unmatched tools and content and an unparalleled end-to-end custo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Implementation Manager

    Implementation Manager

    Corcentric • Downers Grove, IL, United States
    [job_card.full_time]
    As an Implementation Manager at Corcentric, you will join a driven, collaborative team within an ambitious, entrepreneurial global organization. You will lead customer through solution implementatio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Lead

    Quality Lead

    Aerotek • Barrington, IL, US
    [job_card.full_time]
    Bilingual is a must English / Spanish.Job Description As a line lead.Candidates will be working as a line lead overseeing 10-20 Employees. Assisting with new hire training.Adriana Vargas if intrested...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Control Associate

    Quality Control Associate

    Europa Eyewear • Vernon Hills, IL, US
    [job_card.full_time]
    The Quality Control Associate plays a critical role in ensuring the quality and presentation of eyeglass frames and related products. This position is responsible for inspecting products, maintainin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]