Vice President, Facilities Management

Vice President of Operations

Salary : $160,000 - $175,000 / year Pay Grade : 18 Other Forms of Compensation : Annual bonus potential; choice of company vehicle lease or monthly car allowance

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

As the Vice President of Operations (VPO) supporting our client across two locations in the Austin area, you will lead and inspire a direct team of 5 and indirect of 250, champion operational excellence, and build strong client relationships across a high impact account where we manage the following services : food / dining, micro-markets, coffee bar, office coffee, space management, janitorial, and employee services. This role is ideal for a detail oriented, people focused leader who thrives in dynamic environments. Relocation assistance will be considered. This role is based on site in Austin.

Key Responsibilities

• Leads, manages, and inspires a team of operations leaders in assigned accounts
• Drives self and team towards building strong relationships with clients at all levels and achievement of key performance indicators
• Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment
• Serves as representative / brand ambassador of the Eurest and ESFM teams to most senior clients in the region, and acts as escalation point
• Partners with Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
• Collaborates with key partners on regional and / or nationwide initiatives
• Champions development within the accounts; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation
• Owns financial results / P&L, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in strategic planning meetings

Qualifications

Bachelor's degree from an accredited college or university, or eight (8) years progressive experience in facilities management or other Support Services areas in lieu of degree Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, negotiations, etc. Leadership experience in facilities management with a focus in soft services is required; additional experience in food service / employee dining is a plus Experience managing annual budgets of at least $20 million Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen Has ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, listening, and communications (written and verbal) skills Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Must have very sharp attention to detail Able to travel as needed between Austin and Taylor