Senior Regulatory Manager, Quality

Senior Regulatory Manager, Quality

Founded in 2011, Fullscript is a healthcare platform built on the belief that care should treat the whole person. Today, more than 125,000 practitioners and 10 million patients count on us for access to high-quality supplements, industry-leading labs, and tools that make it easier to follow through on care. Our purpose is simple : to help people get better. Every system we design and every program we deliver supports practitioners in providing care that is more personal, more efficient, and more effective. This is your invitation. Bring your ideas. Bring your grit. Bring your care for people.

Let's build a healthier future together and make healthcare whole.

The Senior Regulatory Manager plays a key role in leading regulatory strategy and ensuring compliance across our diverse product ecosystem, from supplements and cosmetics to diagnostic test kits and food products. This position supports regulatory operations spanning FDA, FTC, Health Canada, CFIA, CLIA, and other relevant frameworks, promoting collaboration and continuous improvement across Fullscript's quality system. You'll lead and empower a growing Regulatory team, work collaboratively with Quality, Legal, Distribution, and Brand teams, and provide strategic oversight for regulatory readiness, audits, labeling compliance, and supplier qualification. With more than 17,000+ SKUs across multiple warehouses, your leadership will help ensure Fullscript maintains its strong record of zero non-conformances as we continue to scale safely and responsibly. Join us to build the next chapter of Fullscript's regulatory journey!

What You'll Do :

• Lead and mentor the Regulatory team, fostering a culture of ownership, accountability, and professional growth.
• Oversee regulatory operations and readiness for audits and inspections across the FDA, FTC, Health Canada, CFIA, CLIA, and other authorities.
• Manage and maintain regulatory registrations, facility licensing, and supplier qualifications.
• Partner with internal teams to confirm product labeling and marketing claims across supplements, cosmetics, foods, and diagnostics.
• Collaborate on complaint handling, recalls, and corrective actions in partnership with Distribution, Finance, Customer Experience, and Brand teams.
• Work cross-functionally with Legal, Quality, and Distribution to proactively anticipate regulatory changes and strengthen processes to ensure ongoing improvement and alignment across SOPs and documentation.
• Provide regulatory oversight for diagnostic laboratories and self-collection testing kits, ensuring compliance with CLIA and related regulations.
• Monitor and report on key regulatory KPIs, providing performance insights and recommendations to leadership.

What You Bring :

Bonus if you have...

Why You'll Love Fullscript :

Great work happens when people are supported, challenged, and inspired. Here, you'll be part of a team that : Values innovationwe push boundaries and always look for better ways. Supports growththrough learning, mentorship, and meaningful work. Cares about balancewith flexible work options and time off when you need it. Apply nowlet's build the future of healthcare, together.

We kindly ask that all applications be submitted directly through our careers page. Due to the high volume of interest, we're not able to respond to individual emails or messages about job postings. If your background aligns with what we're looking for, a member of our team will reach out to you directly.

Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon requestemail accommodations@fullscript.com for support. Before joining the team, all candidates who receive and accept an offer will complete a background check. We use AI tools to support parts of our hiring process, like screening and reviewing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.