Manage scope, budget burn, staffing plans, vendor SOWs, and timeline; escalate risks with mitigation options.
Ensure brand and message consistency statewide, while enabling district-level customization.
Lead the customer communications plan aligned to brand messaging and behavior change goals.
Oversee content calendar (social, email, SMS, web, educator toolkits, PSA), approvals, and performance optimization.
Coordinate with media relations for statewide messaging and earned media.
Build and run a statewide coalition (schools/districts, law enforcement/EMS, hospitals, faith/sports groups, CBOs).
Stand up and maintain a partner CRM; set partner tiers and MOUs/LOIs; track activations and contributions.
Own event playbooks: permitting, venue ops, run-of-show, A/V, interpretation, accessibility, and volunteer management.
Capture learnings and codify improvements into reusable playbooks.
7–10+ years in program management for public health, transportation safety, education, or community campaigns.
Demonstrated success delivering statewide or multi-district outreach with measurable outcomes.
Hands-on experience running large community events and school-based programming.
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Marketing Communications Manager • Boston, MA, US