Office Manager

The Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the nonprofit’s administrative functions. This position is responsible for overseeing daily office activities, coordinating meetings, and supporting organizational operations in alignment with the nonprofit’s mission and values. The Office Manager serves as a key point of contact for internal and external stakeholders and ensures that office procedures and systems are well-organized and maintained. Acts as Site Administrator for the Secaucus office.

Responsibilities

• Interact with visitors with grace and diplomacy, display business etiquette
• Serve as the Secaucus Office phone operator, answer calls, respond to inquiries with information, route callers, and monitor / route or respond to voicemail messages
• Provide supply chain coordination and inventory tracking for Family Connects NJ. Maintain accurate records of all nursing supply and patient materials, ensuring optimal inventory levels. Maintain organized storage area and coordinate with vendors and internal teams to replenish stock efficiently. Oversee the receiving, storage, and distribution of Family Connects NJ supplies, tracking orders to ensure orders are received and available for nursing staff. Resolve receiving and invoice discrepancies in collaboration with Finance department.
• Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs / facilitate prompt resolutions, and inform staff throughout the process
• Ensure office machines operate properly : copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs / service with appropriate vendor
• Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
• Collect, sort, and distribute office mail; meter and post outgoing mail
• Administrate VOIP service, online retail vendors, shipping vendors, and document storage vendor accounts, managing all aspects of the accounts, monitoring functionality, pricing, on-time delivery performance, response time to issues and urgent requests, and creating user instructions
• Coordinate in office meetings, book and set up conference room, order food / catering
• Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
• Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers.
• Collaborate with Dover and Irvington Site Administrators
• Handle other duties as assigned

Qualifications

All PMCH employees must follow PMCH Immunization policy guidelines.