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Teller Supervisor
Teller SupervisorTEN Credit Union • Goodlettsville, TN, USA
Teller Supervisor

Teller Supervisor

TEN Credit Union • Goodlettsville, TN, USA
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Teller Supervisor

Location : Rivergate Branch (Goodlettsville, TN)

Job Type : Full-Time (On-Site)

Schedule : Monday - Thursday, 8 : 15 AM - 5 : 15PM & Friday, 8 : 15 AM - 6 : 15PM

Compensation : $23.00 - $26.00 / hourly (Depending on Experience)

Join our dynamic Operations Team in Goodlettsville, TN

Are you passionate about helping people? TENCU is seeking a motivated and personable Teller Supervisor to oversee operations at our Rivergate branch. This entry-level supervisory role ensures smooth teller line operations, exceptional member service, and achievement of branch goals through referrals and cross-selling.

About TEN Credit Union

At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.

We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

What You'll Do : With a dedication to a member centric approach

  • Supervise teller line operations and staff performance
  • Ensure compliance with operational procedures and regulatory standards
  • Conduct performance reviews and recommend salary adjustments
  • Maintain interior and exterior Credit Union assets, equipment, supplies, facilities and grounds
  • Communicate regularly with staff and leadership on goals and performance
  • Support community outreach and marketing efforts
  • Monitor and report on branch transactions, corrections, and audits
  • Collaborate with Risk Management and Internal Audit
  • Assist with operational reporting and documentation
  • Perform other duties as assigned (please note this role may sometimes work more than 40 hours a week.

Benefits : What We Offer

We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

What We're Looking For

  • High school diploma or equivalent (required)
  • Some college in business or related field plus 1 year of management experience required; or 3 years of financial institution experience with 2 years in management required
  • Strong knowledge of credit union operations and regulations
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and Outlook
  • Minimum typing speed of 40 wpm and maintain 95% accuracy
  • Ability to work independently and manage multiple projects
  • Ability to travel to attend in-person meetings at the Main location
  • Physical Requirements

  • Ability to sit and use a computer for extended periods.
  • Ability to move throughout the branch and lift up to 50 pounds.
  • Ability to drive a credit union vehicle.
  • Join a credit union that is dedicated to its people and its purpose.

    To be hired for this position the candidate must pass a drug screen and background check

    TENCU is an Equal Opportunity Employer.

  • This job opportunity is only open to local candidates in Tennessee
  • No recruiters please

    To be hired for this position, candidates must pass a drug screen and background check.

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