Director, Program Admin, URMC

Administrative Director

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 910135 Otolaryngology Clinic

Work Shift : UR - Day (United States of America)

Range : UR URC 220

Compensation Range : $130,804.00 - $196,248.00

Responsibilities :

Accountable for the administrative, operational and financial management of programs. Accountable for carrying out the tri-fold mission of the Medical Center services through successful development of strategic plans, business and operational plans for new and / or expansion of services, facility and capital planning, organizational operating budget and expense management, facility and equipment expansion projects, marketing, web and fundraising proposals. Under the direction of the Chair of the Department also serves as the principal administrator for carrying out the missions of the department. Works collaboratively with division chiefs and Medical Center Leadership to develop strategic, financial and operational plans for mission success.

Essential Functions :

• Oversees operational functions to ensure clinical and academic programs have the appropriate infrastructure to support excellence in teaching, research and clinical care delivery, including ambulatory program operations, decision support reporting, departmental reputation building and branding, quality infrastructure development, surgical service-line liaison to all extramural agencies and officials, primary liaison to all community-based collaborations, planning and implementation of major clinical, research and teaching initiatives. Plans for and directs staff for all clinical, research and educational program activities to ensure efficient and effective use of resources. Establishes internal program policies and procedures, ensuring compliance with the University and Medical Center requirements. Responsible for operations, infrastructure, program management functions, revenue cycle management, compliance with regulatory standards, fellowship administration, research administration, and adherence with ACGME standards. Maintains a liaison role with various Medical Center and University ancillary and support services for the purpose of information sharing, interdepartmental planning and administrative matters. Chairs interdepartmental administrative groups upon request of Medical Center administrative team.
• Serves as the departmental senior financial officer responsible for program capital and operating budgets. In conjunction with other Medical Center Divisions and departmental CFO, ensures fiscal control through a reliable system of expenditure and revenue accounting. Coordinates the development of all CONs required for new or expanding programs. Oversees preparation of operating and capital budgets, faculty compensation plans, prepares business plans for incremental resources and program expansions, supervises the coordination and review of quarterly reports to the COO's, CFO's and Chair, including inpatient, outpatient, research and contract services performance. Directs analysis and report preparation of strategic initiative performance, service trends and other projections, revenue and expenses generated from services, grants and other academic programs. Monitors contract performance and oversees program expansion project budgets. Serves on financial committees aimed at improving financial performance in VBP contracts and other third party payer contractual agreements.
• Fosters effective communication with employees, peers, and leaders, builds and maintains relationships, develops others, and manages projects, team and work groups. In partnership with Department leaders and HR Business Partner, oversees departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions and terminations. Monitors staff engagement and initiates actions to ensure high levels of engagement. Articulates goals and coaches staff for optimal performance toward stated goals. Establishes a service culture to provide a first rate experience for customers, patients, referring providers, and faculty. Ensures staff is provided job training and professional development, performance evaluations, coaching. Manages change process, models organization values, solves problems and makes effective decisions using data / input from stakeholders.
• Works collaboratively with Senior Leadership team and Chair of the Department to develop and implement department strategic initiatives, including new programs and program expansions, program innovations such as service-lines, digital health and special populations, capital infrastructure development, network and payer relationships, innovative academic programs needing faculty and fellow recruitments.
• Other duties as assigned.

Minimum Education & Experience :

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.