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Customer Success Manager
Customer Success ManagerVirtualVocations • Tamarac, Florida, United States
Customer Success Manager

Customer Success Manager

VirtualVocations • Tamarac, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Success Manager to enhance customer satisfaction and retention.

Key Responsibilities

Analyze usage data monthly to identify at-risk customers and opportunities for value optimization

Drive customer adoption through onboarding and proactive engagement to ensure success

Collaborate with Sales to identify upsell and cross-sell opportunities for expanding customer accounts

Required Qualifications

Bachelor's Degree preferred

2-3 years of experience in customer success roles focused on delivering value

Experience building customer relationships across various organizational levels

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Customer Manager • Tamarac, Florida, United States

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