A company is looking for a Customer Success Manager to enhance customer satisfaction and retention.
Key Responsibilities
Analyze usage data monthly to identify at-risk customers and opportunities for value optimization
Drive customer adoption through onboarding and proactive engagement to ensure success
Collaborate with Sales to identify upsell and cross-sell opportunities for expanding customer accounts
Required Qualifications
Bachelor's Degree preferred
2-3 years of experience in customer success roles focused on delivering value
Experience building customer relationships across various organizational levels
Customer Manager • Tamarac, Florida, United States