NC DHHS Senior Business Analyst

The NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.

The NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.

RESPONSIBILITIES

Conducts stakeholder analysis

Conducts market research and analysis

Identify and document detailed current and future state process workflows using BPM standards

Develops Context diagrams, functional decomposition, and process workflows

Document gap analysis and Develops the following documents : business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams

Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix

Build Business, stakeholder, solution and transition requirements

Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology

Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements

Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

Perform functional, integration testing UAT support, including developing test scenarios and cases

Support required system go-live activities

Authors and prepares meeting minutes to be distributed to a variety of audiences

Creating User stories and acceptance criteria and authors other Agile documents and deliverables

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES :

Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

Strong writing and communication skills and can build relationships with both their team members and clients

Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

Ability to prepare and present oral and written documents clearly and concisely

Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards

Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs

Possess a high-level understanding in the areas of application programming, database and system design

Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

Understanding of Software Development Lifecycle (SDLC) concepts and process

Knowledge of and experience with IT Service Management best practices and principles

Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Extensive knowledge of business system analysis techniques and testing methodologies

Required

Years

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

Years

Proven experience with business process design and definition

Required

Years

Experience with Business Analysis methodologies and problem solving

Required

Years

Extensive experience in using JIRA

Required

Years

Extensive experience in using Confluence

Required

Years

Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

Required

Years

Excellent communication skills (both verbal and written)

Required

Years

Experience in development of procurement related documents including RFP and evaluation criteria.

Required

Years

Demonstrable analytical skills and an attention to detail.

Required

Years

Extensive experience in collaborating with Pduct Owners and other stake holders to derive Business Requirements

Required

Years

Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

Required

Years

Knowledge Creating Sequence Diagram and flow charts

Required

Years

Experience working for State government

Highly desired

Knowledge of Salesforce platform

Desired

Healthcare related experience

Nice to have

Salesforce Certified Business Analyst

Highly desired

Questions

No.

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

All work must be completed on site. Do you accept this requirement?

Question3

Please list candidate's email address HERE.

Question4

Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.

Question5

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?

Question6

Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?

Question7

Candidates submitted above a rate of $75 per hour may not be considered. Do you accept this requirement?

Question8

Confirmation that you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440 is required. Do you confirm?

Question9

Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation law including payment for overtime hours. Do you accept that requirement?

Question10

Please provide candidate's current location (City and state), NOT a Yes or No response.