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SVP, Sales, Operations & Compliance, Wealth Management
SVP, Sales, Operations & Compliance, Wealth ManagementVoya Financial • Boston, MA, US
SVP, Sales, Operations & Compliance, Wealth Management

SVP, Sales, Operations & Compliance, Wealth Management

Voya Financial • Boston, MA, US
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  • [job_card.part_time]
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Join Voya's Team

Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against : We will stand up for and champion everyone's access to opportunities. The status quo is not good enough we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with and those we acquire throughout our lives are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage

SVP, Sales Operations and Compliance Liaison

The SVP, Sales Operations and Compliance Liaison leads the operational excellence and compliance framework for our Retail Wealth Management Advisors team. This role ensures that our sales processes are efficient, effective, and growth focused, while maintaining adherence to regulatory requirements and industry standards.

Profile Description :

  • Oversee, enhance and drive sales operations processes to optimize efficiency, productivity, and customer satisfaction.
  • Collaborate with sales leaders to develop and implement sales strategies that align with organizational goals.
  • Monitor sales performance metrics, analyze trends, and provide actionable insights to drive continuous improvement and business growth.
  • Serve as the primary point of contact between the sales team and compliance departments, ensuring clear communication and understanding of regulatory requirements.
  • Develop and implement compliance training programs for sales personnel to promote awareness and adherence to policies and regulations.
  • Conduct regular compliance audits and assessments to identify risks and ensure alignment with industry standards and best practices.

Knowledge & Experience :

  • Bachelor's degree in Business, Finance, or a related field; advanced degree preferred.
  • 7+ years of experience in sales operations, compliance, or related fields within the financial services industry, with a focus on retail wealth management.
  • 5+ years management experience in a RWM sales operations role.
  • Strong understanding of regulatory frameworks affecting wealth management and financial advisory services, FINRA licenses required.
  • Proven leadership skills with the ability to develop, motivate and manage teams effectively.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, with the ability to build relationships and influence across all levels of the organization.
  • Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and / or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $225,000 - 300,000 USD

    Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind : To help you and your family be well and stay well.

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan with generous company matching contributions (up to 6%)
  • Voya Retirement Plan employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250 / year
  • Paid time off including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time 40 hours per calendar year
  • At Voya, we have identified the following critical skills which are key to success in our culture :

  • Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality : Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

    Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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