Leasing Professional

Job Description

Job Description

Summary

The Leasing Professional has the responsibility, under the supervision of the Community Manager or Assistant Community Manager, for marketing and promoting rentals. This includes demonstrating apartments and the community to prospective renters, securing commitments and deposits from prospective residents. The leasing Professional, with the oversight of the Resident Manager or Assistant Resident Manager, is also responsible for assisting in the general administration of the property.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform a variety of tasks associated with leasing and marketing of the community in a professional, calm and controlled manner.
• Talk persuasively to influence people in ways they can understand.
• Stimulate enthusiasm when providing information about the apartment homes, the community, and when scheduling visits to the community.
• Determines the needs and responds promptly to resident needs and concerns while being pleasant, cheerful and tactful.
• Quickly closes new sales and leases apartments, meeting or exceeding KA Communities’ minimum standards of performance.
• Acts hospitably when meeting or greeting people.
• Effectively explains all lease and community policies to new or current residents.
• Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Monitors the community advertisements and effectiveness of responses; maintains ad book and demographics.
• Gathers information about markets, competition, etc. and assists with the preparation of monthly competitive survey reports to analyze the real estate market trends and conditions in the area.
• Monitors all vacancies and future vacancies in order to react proactively to future occupancy needs.
• Analyzes concerns associated with apartments which are slow to lease and offers recommendations to Community Manager.
• Inspects on a regular basis all vacant apartments to ensure they are ready to show to prospective residents.
• Works along with Community Manager to assure curb appeal and property appearance is acceptable.
• Conducts follow-up activity with all residents in order to establish positive resident relations.
• Maintains open communication with Community Manager and Regional Manager.

ADMINISTRATIVE

CUSTOMER SERVICE

Other Duties and Responsibilities include the following. Other duties may be assigned.

Supervisory Responsibilities

This position has no supervisory responsibility.

Competencies To perform the job successfully, an individual should demonstrate the following competencies :

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience One-year certificate from college or technical school; or two years related experience and / or training; or equivalent combination of education and experience. Proficient at Microsoft Office, including Word and Excel. Minimum of 1 year experience working on a PC.

Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and / or boards of directors.

Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Requirements Incumbent must have reliable transportation available and have a valid driver’s license and automobile insurance, as travel to various sites throughout the day will be required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.