Job Summary Details : The Ambassador Customer Assistant provides assistance and information to Airport passengers. Benefit Information :
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit | (Programa de Beneficios de ABM)
Basic Qualifications :
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided Preferred Qualifications :
- One (1) year of customer service or similar work experience preferred Responsibilities :
- Act as a Welcome Ambassador for arriving passengers
- Greet and engage with passengers in and around the terminal area to offer informational assistance
- Communicate effectively with passengers regarding airport and airline services available
- Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
- Escort unaccompanied minors
- Assist with baggage as required
- Monitor and enforce carry-on baggage size requirements
- Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- Provide assistance to passengers using kiosks to check-in
- Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- Transfer and distribute wheelchairs as needed
- Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
- Report hazards and incidents encountered in daily operation
- Follow safety precautions at all times A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88H, 88M, 88N, LS, 0431, 2T2X1
Benefits
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