Job Responsibilities
- Scheduled Client "check-ins' with individuals under support for medication compliance, wellness checks, general reminders, and other similar situations.
- Provide remote intervention to handle specific situations that range from talking with individuals under Support to dispatching emergency services.
- Responds quickly and practically to emergencies, crises, or unexpected problems during shifts.
- Record activities and SupportNotes, as necessary.
- Adheres to and accurately promotes all Company Policies and Procedures to all employees.
- Ensures that Clients and their Support Circle are satisfied and identifies, documents & reports the issues when they are not satisfied.
Basic Hiring Criteria :
Excellent listening, communication, and writing skills.Adaptability and willingness to learn and adjust.Ability to stay calm and act appropriately in an emergency.Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.Ability to use and maneuver multiple computer applications.Proficiency with various web browsers and applications, such as Zoom, Teams, Outlook Email, Word, Excel, and other necessary virtual meeting platforms.Job Requirements Minimum Security Clearance :
No Clearance
a { color : black; } VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information,