Role Summary
The Portfolio Coordinator is an execution-focused role responsible for keeping the portfolio running cleanly and on time. This position supports portfolio operations by handling high-volume detail-oriented tasks related to contract servicing customer account maintenancecollectionssupport asset tracking and internal reporting.
Key Responsibilities
Portfolio & Contract Servicing Support
- Maintainaccuratecontract customer and asset records in the servicing system (Leasepath / CRM / CMS).
- Process routine contract servicing actions such as :
- Address or account updates
- Payment application corrections
- Payoff requests and payoff statement preparation
- End-of-term notices and tracking
- Assistwith contract modifications extensions assumptions and early buyouts by gathering documentation and coordinating internal approvals.
Collections & Customer Support
Support early-stage collections (typically 115 dayspast due) through outbound reminders and inbound customer communications.Document all customer interactions promises to pay and follow-ups accurately and consistently.Coordinate with Portfolio Administrator and third-party collection partners on escalated accounts.Assistwith dispute resolution related to billing invoices or payment application.Asset & Collateral Coordination
Track asset status throughout the contract lifecycle (active returned repossessed sold).Assistwith repossession recovery transportation and remarketing coordination.Maintain insurance titling registration and lien documentation.Support assetsaleand payoff processes by preparing asset and contract data for internal teams or external partners.Reporting & Data Accuracy
Prepare recurring portfolio reports (past due aging insurance status payoff pipeline EOT status).Assistwith data cleanup audits and reconciliations between systems.Identifydata gaps or inconsistencies and escalate issues before they become problems.Cross-Functional Coordination
Act as a liaison between Portfolio Credit Accounting Sales and Capital Markets teams.Support funding and accounting teams with documentation requests related to active contracts.Assistin process improvements and documentation of standard operating procedures.Qualifications
Required
13 years of experience in loan servicing equipment finance leasing banking or financial operations.Strong attention to detail and follow-through.Comfortable handling high-volume repetitive operational tasks.Clearprofessionalwrittenand verbal communication.Ability to manage multiple priorities without dropping the ballRequired Experience :
IC
Key Skills
Project / Program Management,Project Portfolio Management,Portfolio Management,Credit Analysis,Banking,Pricing,Analysis Skills,Project Management,Financial Analysis,Budgeting,Property Management,Contracts
Employment Type : Full Time
Experience : years
Vacancy : 1