Receptionist

We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Grand Rapids, Michigan. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This is an excellent opportunity to contribute to a non-profit organization while showcasing your organizational and customer service skills.

Responsibilities:
• Welcome and assist visitors, ensuring a positive and detail-oriented first impression.
• Answer and route incoming phone calls promptly and accurately.
• Manage the distribution of incoming mail and packages to the appropriate recipients.
• Maintain the reception area, ensuring it is clean and organized at all times.
• Provide general administrative support, such as scheduling appointments and managing calendars.
• Respond to inquiries from visitors and callers in a courteous and helpful manner.
• Coordinate with internal teams to address any visitor or caller needs.
• Monitor and manage office supplies for the front desk area, ensuring availability.
• Assist with special projects or tasks as assigned by the management team.• Proven experience in a receptionist or front desk role.
• Strong customer service skills with the ability to interact professionally with diverse individuals.
• Excellent communication skills, both verbal and written.
• Proficiency in using office equipment such as phones, copiers, and computers.
• Ability to multitask and manage time effectively in a fast-paced setting.
• Strong organizational skills with keen attention to detail.
• Familiarity with handling incoming mail and packages.
• A positive attitude and the ability to work both independently and collaboratively.