Bilingual Health Coach (NBC-HWC)

Let’s do great things, together!

About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary
Moda Health Coaches develop and implement behavioral-based coaching programs and health care navigation support, including condition-specific disease management (health coaching), for Moda members. This position collaborates with internal and external healthcare services teams, vendor point solutions, and community-based organizations to ensure continuity and coordination of care.
This is a FT WFH role.

Pay Range
$59,922.05 - $74,902.56 annually (depending on experience)
*This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page, linked below, to be considered for this position.

https://j.brt.mv/jb.do?reqGK=27761195&refresh=true

Benefits:

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education:

• Bachelor’s degree, preferably in healthcare-related field.
• Ability to work collaboratively and independently.
• Excellent communication, interpersonal, and presentation skills.
• Strong cultural competence and understanding of the importance of using Diversity, Equity, and Inclusion (DEI) concepts to guide and inform work.
• Thorough knowledge and understanding of health behavior change theory.
• Experience with Microsoft Office products.
• Ability to learn proprietary databases and maintain confidentiality.

Primary Functions:

• Works one-on-one with members managing, or at-risk for developing chronic health conditions by providing health coaching via multiple communication channels, including phone, email, and mail to support disease prevention and management.
• Using evidence-based guidelines, provides education and support to help members set and achieve health-related SMART goals and increase their capacity as a self-manager of their health.
• Assesses member health through initial consultations and evaluations; including exploring visions, motivation, readiness to change, and health history. Routinely documents member progress, changes in health behaviors, and/or gaps closures in EHR and customized database systems.
• Partners with internal and external healthcare services teams to achieve triple-aim goals of improving healthcare experience, outcomes, and reducing avoidable cost.
• Contributes to the selection, development, and review of health education materials, and other group and member-facing wellness communications.
• Occasionally provides health education presentations to group employees on topics related to healthy lifestyle and condition management.
• Maintains knowledge of vendor health management programs and refers members to programs, as needed.
• Performs other job-related duties, as assigned