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Mail Clerk I
Mail Clerk IOnsite Management Group • Norwood, OH, United States
Mail Clerk I

Mail Clerk I

Onsite Management Group • Norwood, OH, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

OMG, LLC is a first class, service oriented organization that delivers value and excellence to our customers while enhancing the community. As such, we strive to demonstrate the following : Excellence in all we do; "Can do" attitude; Teamwork; Openness in communication; Honesty, Integrity and Candor; Positive attitude; Excellent attendance record; Promptness and a Strong work ethic. Our reputation for the highest level of quality and service rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team.

Summary :

The employee in this position is responsible for sorting, processing and / or delivery of mail. Must be capable of working in a fast paced environment and will be expected to uphold the Standards of Service and best practices developed by OMG.

Essential Duties and Responsibilities :

  • Receive and log accountable incoming mail / overnights on a daily basis.
  • Sort incoming mail.
  • Perform mail delivery tasks.
  • Process outgoing mail according to Postal requirements.
  • Sort Company mail, specific bulletins and correspondence.
  • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance
  • Ensure the delivery of faxes / parcels in a timely manner
  • Immediate attention given to clients entering Mail Center
  • Adhere to the Standards of Excellence
  • Perform miscellaneous duties as assigned by the Field Support Supervisor or Account Manager

Other Duties

  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • Ability to learn skills quickly
  • Multi-tasking abilities in dealing with several projects at one time
  • Attention to detail
  • Ability to function with a high level of patience, tact and diplomacy in handling any complaints / situations
  • Excellence verbal and written communication skills
  • Excellent organizational skills
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Qualifications :

  • High School Diploma or equivalent
  • Knowledge of postal equipment preferred
  • Familiarity with USPS general guidelines
  • Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
  • Reading, writing, and arithmetic skills required
  • Must have valid driver's license
  • Physical Demands

  • Fine and / or gross motor skills, including the ability to grasp, lift and / or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
  • Ability to walk, bend, kneel, stand, and / or sit for an extended period of time
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
  • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • The ability to lift approximately 50lbs. on a regular basis.
  • OMG, LLC reserves the right to revise and alter this job description as needed.

    OMG, LLC is an Equal Opportunity Employer.

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    Mail Clerk • Norwood, OH, United States

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