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Systems Analyst
Systems AnalystCleveland State University • Cleveland, OH, US
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Systems Analyst

Systems Analyst

Cleveland State University • Cleveland, OH, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Posting Details

Posting Details Business Title Systems Analyst Posting Category Salary Grade 06T Salary Plan Professional Staff - SEIU Hiring Range / Pay Rate Department Registrar's Office Department Description Position Location Main Campus FTE 1.0 Job Summary Responsible for the functional development and daily maintenance of student administrative systems supporting Enrollment Management and Student Success (EMSS). Responsibilities include functional problem solving, system analysis and design, development and enhancement of new or existing systems, documentation, project management, business practice analysis, and planning. Assignments involve development, modification and day to day maintenance of existing EMSS systems / applications and providing guidance and monitoring of EMSS communications. Develops and / or conducts training sessions. Performs other functionally related duties as assigned. Minimum Qualifications

  • Bachelor’s degree, preferably in computer science, business, information technology, or related fields.
  • Four (4) years’ experience system support and analysis using enterprise-level administrative systems.
  • Four (4) years’ experience working with student administration application systems.
  • Two (2) years’ experience working with report development tools and developing code in relational databases and SQL programming
  • Experience with business systems including client server and web-based systems Windows based operating systems and SQL query development.
  • Ability to work flexible hours as required. Preferred Qualifications
  • Master’s degree in computer science, information technology, business or a related field.
  • Experience with enterprise-level student administration system, i.e., PeopleSoft, CRM, and application administration system, i.e., SLATE, document management system, i.e., OnBase, student success platform, i.e., Starfish.
  • Experience with enrollment management and student success functions, i.e., admission, records, financial aid, student support. Knowledge, Skills, and Abilities (KSAs)
  • General knowledge of higher education systems and practices.
  • Effective written and verbal communication skills.
  • Ability to maintain a high degree of professionalism in dealing with user areas by promoting a friendly, cooperative attitude in addressing their information needs.
  • Ability to support, organize and contribute to large scale projects supporting enrollment management.
  • Ability to perform effective knowledge transfer and training.
  • Ability to communicate effectively with all student populations.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Requisition Number PT0703703S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and / or University policies or practices, including but not limited to a criminal background check.
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