Job Title
Remote Care Manager
Location
Must sit within a 50-mile radius of Raleigh, NC
Duration
PERM - Full-Time
Schedule : Flexible Scheduling - Fulltime (40 hours / week)
- Available for 1 weekday shift extending to 8PM EST per week
Hourly Pay Rate : $35-$42 / hr (experience dependent)
Insight Global is hiring for a Remote Care Manager to support our micro clinic operations in Raleigh, NC. You will work in a virtual setting with providers, paramedics, and patients to partner in the care continuum process. You will lead the clinical onboarding of new contracts, handle referrals & authorizations, and ensure seamless communication with all stakeholders.
Responsibilities will include :
Develop and monitor care plans in collaboration with multiple providers, adjusting as neededFollow up on interventions to prevent unnecessary ER visits and hospital admissionsServe as the primary liaison between patients, families, and healthcare staff to ensure seamless communicationNavigate multiple healthcare platforms including EHRs, payer portals, billing software, and patient messaging systemsEnsure timely and accurate documentation across systems to support care continuity and complianceVerify provider participation, coverage, and pre-authorization requirements with insurance administrators and healthcare facilitiesOptimize client contracts and referral workflows to enhance scalability and efficiency in care coordinationSchedule and manage appointments, follow-ups, and referrals to specialists and servicesEducate patients on conditions, medications, and treatment plans to promote understanding and adherenceTrack patient progress and address barriers to treatment plan complianceREQUIRED SKILLS AND EXPERIENCE
RN Licensure or Paramedic Licensure in North CarolinaMinimum of 3 years of experience in care coordination (care or case management)Strong knowledge of insurance benefits, prior authorizations, and referral managementProficiency with EMR / EHR systems, payer portals, and standard office software (60% of role)Strong communicational & organizational skills - ability to work efficiently with a team