Core Responsibilities
Outreach Strategy & Calendar – Develop a rolling six-month schedule of pop-ups, town halls, roadshows, school programs, and event activations.
Stakeholder Relations – Cultivate relationships with neighborhood associations, faith leaders, schools, disability advocates, and ethnic-media outlets; maintain contact CRM.
Ambassador Program – Recruit, train, and schedule multilingual street-team staff; create quick-reference talking-point cards and briefing decks for each activation.
Event Logistics – Secure permits, venue space, and load-in support; coordinate with Creative Lead for signage and collateral; manage on-site setup and teardown.
Data & KPI Tracking – Capture head counts, pledge sign-ups, QR scans, and attendee sentiment.
Safe-Harbor Compliance – Ensure all outreach materials are available in English and required languages; arrange interpreters as needed.
Budget & Vendor Oversight – Track outreach expenses, incentive items, and freelance payments against task-order budgets.
Qualifications & Skills
5+ years in community engagement, public involvement, or grassroots marketing—preferably in transportation, public health, or civic programs.
Demonstrated success organizing multilingual, multicultural outreach in the Charlotte–Mecklenburg area.
Proficient with project-management tools (Trello, Asana) and CRM/contact-management platforms.
Strong public-speaking and facilitation skills; comfortable working evenings/weekends.
Bilingual (English + Spanish) strongly preferred; additional Safe-Harbor languages a plus.
Familiar with ADA, Title VI, and Safe-Harbor translation standards.
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Community Outreach Manager - Contract (Charlotte-based) • Charlotte, NC, US
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