Customer Service Team member

Job Description

Job Description

As a team member at Chick-fil-A, duties and key responsibilities include excellent customer service and courtesy. Team members are expected to utilize their knowledge of positional skills, uphold and apply the company’s health and safety guidelines, and they are directed to follow all company policies and operational procedures with a positive attitude. Team members also have to provide quality products and services while advocating a safe and clean environment to make sure that one hundred percent customer satisfaction is being provided. Team members must have strong and highly efficient customer service skills and a positive attitude towards everything.

Back of House Team Members at Chick-fil-A have the main responsibility of preparing all menu items to Chick-fil-A specifications. Duties may include salad and produce prep, preparation, packaging and labeling of all menu items, prepping items for use, stocking thawing cabinets and other areas, ensuring proper rotation of stock, cleaning, and other special duties as delegated by management. They also need to deal with a variety of issues associated with customer service. Chick-fil-A is fast-paced and high-volume as well, so team members are expected to have the right attitude in order to cope with various problems that may arise during their shift.

Front of House Team Members at Chick-fil-A have the main responsibility of taking and giving out orders to the customers. Duties include balancing cash drawers, answering questions from customers regarding menu items and services offered by the store, providing a courteous and welcoming experience for guests, stocking, cleaning, and other special duties as delegated by management. They also need to deal with a variety of issues associated with customer service. Chick-fil-A is fast-paced and high-volume as well, so team members are expected to have the right attitude in order to cope with various problems that may arise during their shift.

Benefits of working at Chick-fil-A Madison (GA) include :

• Competitive compensation
• 401K
• Free and discounted meals
• Flexible work schedules
• Closed on Sundays
• Opportunities to earn scholarships
• Development opportunities to grow within Chick-fil-A and beyond.

If this sounds like the opportunity you've been looking for, please consider Chick-fil-A Madison (GA) as your next place of employment.

Requirements / Responsibilities

You must have problem-solving skills and emotional intelligence in any situation. We are looking for a dependable, motivated and ambitious person interested in self-improvement with the potential of working into management positions. You must be a genuine and kind person who is able to handle constructive criticism. Flexible schedules are preferable, but not mandatory. We are looking for a team player and someone who can bring fun and excitement to the workplace while still remaining diligent and focused on the job. Communication skills are necessary and no experience is required, though preferred.

Special Instructions

Please do not send any emails, resumes, or call.

We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.