Member servicesGym front desk

Benefits : Employee discounts

Flexible schedule

Opportunity for advancement

We are seeking a reliable and customer-focused Front Desk / Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.

Duties :

Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer service

Check guests in, ensuring correct forms are used and accurate information is obtained

Answer phone calls and respond to inquiries in a timely and professional manner

Assist guests with any requests or issues they may have while visiting the facility

Handle credit card transactions accurately, collecting payments

Maintain a clean and organized front desk area

Monitoring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfully

Contribute to sales of all products and apparel

Take guests of tour of the facility

Experience :

Previous experience in a similar role is preferred but not required

Strong organizational skills with the ability to multitask effectively

Excellent communication and interpersonal skills

Computer literacy

Able to lift 50lbs or more

• Rotating schedule, 5AM-11PM. ONLY apply if available to cover all shifts