UPS Field Service Engineer - Chicago ILTPS Talent LLC • Chicago, Illinois, United States, 60601

UPS Field Service Engineer - Chicago IL

TPS Talent LLC • Chicago, Illinois, United States, 60601

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At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies — and make the process seamless.

Founded in 2021, we're a WBENC-certified recruiting firm based in Dallas, TX, with a nationwide reach. Our team is experienced, diverse, and committed to advocating for candidates like you. We focus on real relationships, timely communication, and placements that actually stick.

With TPS Talent, you’re not just another resume — you're a person, a professional, and a priority.

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TITLE : UPS Field Service Engineer

DIRECT HIRE

LOCATION : Chicago, IL

With 1.5 hr travel time to the downtown area or Aurora, IL

FIELD JOB DETAILS :

Majority Local Travel : Primarily within the local area with occasional overnight stays nationwide based on business needs.

Reimbursements : Mileage reimbursement, car allowance, and cell phone allowance provided. Tools provided by company. Any overnight travel is reimbursed.

HEALTH BENEFITS :

Medical - United Healthcare

Dental

Vision

Flex-Spending Account

Benefit card to be provided to employees for prescription drug purchases.

Life Insurance & ADD

Short Term Disability

Long Term Disability

10 company paid holidays plus 2 personal days

401k - 3% company match

Job Description :

UPS Field Service Engineer - Chicago, IL

The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The SFSE will be home based and dispatched to customer sites as required.

Specific Duties

Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within the regional coverage area

Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing

Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications

Attends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems

Troubleshoots issues with the technical-support group related to maintenance or operation of equipment

Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.

Job Requirements

Preferably 5-10+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.

Utilizes hand tools and test equipment to perform work

Requires excellent verbal, written communication skills & customer relation skills

Must be able to provide high level of quality customer service

Must be able to complete Field Service Reports in a timely manner

Requires knowledge of equipment manufacturer’s specifications

Ability to work independently and exhibit resourcefulness

Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures

Must be able to provide necessary pro-active recommendations to clients

Candidate must be willing to work nights & weekends when necessary

Knowledge of general computer hardware & software applications

Previous 3rd Party UPS experience a plus

UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST

Technical degree a plus

Previous military experience and training a plus

Educational Background

Technical graduate of a two-year accredited technical school in an engineering / technical field

Three to five years of technician experience in related power electronics field or industry

Salary :

$85k-$98k, plus $600 monthly car allowance

The pay range for this role is :

85,000 - 98,000 USD per year(Chicago)

PI36cfc1141756-30511-38070347

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