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Senior Director of Clinical Quality Analytics
Senior Director of Clinical Quality AnalyticsBoston Medical Center (BMC) • Boston, MA, United States
Senior Director of Clinical Quality Analytics

Senior Director of Clinical Quality Analytics

Boston Medical Center (BMC) • Boston, MA, United States
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Senior Director of Clinical Quality Analytics

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Position Summary

The Senior Director of Clinical Quality Analytics will have primary responsibility for all data and analytics efforts to support BMCHS’s objectives in improving hospital quality and patient safety across three hospitals. This individual will work closely with Quality, BMCHS Leadership centrally and at member hospitals, BMC clinical departments, front‑line staff, and other stakeholders to define clinical information needs and deliver clear and actionable reports and analytics.

Key Responsibilities

  • Partner with Quality department to develop strategies and initiatives to improve core quality measures across CMS programs, MassHealth (Medicaid) programs, and commercial programs.
  • Partner with hospital operations leadership to improve performance in length of stay, readmissions, and ambulatory performance across all departments.
  • Create ongoing reports and high‑impact dashboards and visuals (e.g., Tableau dashboards) to communicate performance.
  • Understand and address the information needs of executive and front‑line governance, leadership, and staff to support continuous improvement.
  • Develop models to prioritize efforts and resources by measures and patient segments.
  • Track all analytics and data requests and maintain a governance / prioritization process.
  • Develop models to understand drivers of quality performance on key accreditation measures (e.g., CMS STARS) and support prioritization.
  • Collaborate with senior management, clinical leadership, and peers to translate business and clinical objectives into data analytics plans.
  • Lead and manage efforts to develop industry‑leading strategies to measure quality and safety, evaluate performance against benchmarks, and track trends.
  • Maintain expert knowledge of key external vendors and information systems (e.g., Vizient, Medisolv, NRC, EPIC).
  • Analyze data with appropriate statistical methodologies and work with Data Science group as needed.
  • Work with clinical leaders and front‑line staff to adapt workflows for capturing necessary data.
  • Provide effective direction, guidance, and mentoring for direct and indirect reports; manage a team of 10–12 staff.

Education & Experience

  • Bachelor’s degree (concentration in economics, biology, biostatistics, data science, statistics, or computer science); Master’s degree or higher highly desired.
  • Minimum 12 years of work experience, with at least 8 years in hospital quality, healthcare information management, healthcare analytics, or related field.
  • Experience managing teams and driving cross‑functional projects.
  • Experience with CMS quality programs and electronic medical record systems.
  • Knowledge and Skills

  • Excellent organizational skills to manage multiple projects on strict timelines.
  • Positive attitude and willingness to own all aspects of a project.
  • Superb communication skills; ability to translate technical concepts to non‑expert audiences.
  • Ability to build consensus across multiple teams and stakeholders.
  • Strong knowledge of hospital quality and patient safety measures (CMS, Leapfrog).
  • Sound understanding of statistics and ability to apply in analysis and presentation.
  • Excellent problem‑solving skills.
  • Compensation

    $130,500.00 – $189,000.00. This range is based on Boston‑area data and may be adjusted for geographic location. Base pay is determined by education, experience, skills, certifications, and business needs. Total compensation includes medical, dental, vision, pharmacy, bonuses, 403(b) match, paid time off, and wellness resources.

    Equal Opportunity Employer

    Boston Medical Center is an Equal Opportunity Employer. According to FTC guidelines, we receive applications only through our website. We do not require downloads or job offers via text messages or social media.

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