Customer Account Representative

We are looking for a highly organized and client-focused Customer Account Representative to join our team in Miami. This role plays a key part in maintaining strong client relationships supporting account needs and ensuring a seamless and professional customer experience. The ideal candidate is proactive detail-oriented and committed to providing outstanding service.

Responsibilities

Serve as the main point of contact for assigned client accounts.

Manage customer inquiries with professionalism and timely resolution.

Monitor account activity and ensure client needs are met.

Support internal teams by facilitating communication between departments and clients.

Maintain accurate records documentation and account updates.

Assist in identifying opportunities to enhance client satisfaction and service quality.

Contribute to a smooth onboarding process for new clients.

Uphold company standards in professionalism service excellence and confidentiality.

Qualifications :

Strong communication and interpersonal skills.

High attention to detail and strong organizational abilities.

Ability to multitask and manage deadlines effectively.

Problem-solving mindset with a proactive approach.

Professional demeanor and customer-focused work ethic.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in standard office and administrative tools.

Additional Information :

Competitive annual salary : $57000 $62000

Opportunities for career growth and professional development

Supportive and collaborative work environment

Skill-building and internal training opportunities

Stable full-time position with long-term potential

Remote Work : No

Employment Type : Full-time

Key Skills

Business Development,Sales Experience,B2B Sales,Time Management,Customer Service,Communication skills,Cold Calling,Math,Retail Sales,Account Management,Outside Sales,Relationship Management

Experience : years

Vacancy : 1