Operations Consulting Senior Associate
A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to :
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
The Opportunity As part of the Functional and Industry Technologies team you are expected to focus on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutions. As a Senior Associate, you are to analyze complex problems, mentor others, and maintain rigorous standards. You are responsible for understanding transaction life cycles of payment products and solutions, financial operations, and data and payment systems interactions.
Responsibilities
Analyze complex payment product life cyclesMentor and guide junior team membersMaintain top-quality standards in every deliverableUnderstand financial operations and data interactionsProvide insights on payment systemsBuild and sustain client relationshipsDevelop a thorough understanding of payment solutionsUtilize firm methodologies and technology resourcesWhat You Must Have
Bachelor's Degree2 years of experience3+ years of experience in payments or financial technology product management or solution development role(s)What Sets You Apart
Thorough knowledge and understanding of product and solution focusing on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutionsThorough knowledge and understanding of payment processing and financial servicesTransaction life cycles of payment products and solutionsFinancial operations, including settlement operations, reconciliation, and exception processingOperations and administration of Financial Services businessesData and payment systems interactions including IT tools and technologyDocumentation and the identification of key controls within payment transaction lifecyclesParticipating in client discussions and meetings activelyCommunicating a broad range of offered consulting servicesManaging workstream(s) or small team engagementsPreparing concise, accurate documentsUtilizing PC applications including Microsoft Word, Excel, PowerPoint and ProjectMaintaining project economics while maintaining flexibility for unanticipated issuesCreating a positive environmentMonitoring workloads of the team while meeting client expectationsRespecting the work-life quality of team membersProviding candid, meaningful feedback in a timely mannerKeeping leadership informed of progress and issuesAnswering questions and providing direction to less experienced staffDeveloping, writing, presenting and facilitating discussions on strategy to various levels of industry audiencesThe salary range for this position is : $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.