Technical Help Desk RepresentativeVirtualVocations • Fort Lauderdale, Florida, United States
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Technical Help Desk Representative
VirtualVocations • Fort Lauderdale, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Help Desk Representative.
Key Responsibilities :
Answer inbound customer calls and provide timely, accurate assistance
Use knowledge base articles to diagnose and resolve basic technical issues
Document customer interactions clearly and professionally
Required Qualifications :
Basic familiarity with Windows operating systems and Microsoft Office 365
Ability to type at least 35 words per minute
Experience troubleshooting Windows, printers, or networking is a plus, but not required
At least one technical or customer service certification preferred
Reliable, punctual, and professional under pressure
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Help Desk • Fort Lauderdale, Florida, United States
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