Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness • Lexington, KY, US
Assistant Manager

Assistant Manager

Planet Fitness • Lexington, KY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Assistant Manager

The Assistant Manager is primarily responsible for managing the day to day club operations. Ensuring that all performance and objectives are met in order to provide a "Judgement Free" member experience. Assistant Managers will assist in the hiring, firing, and the training process for all employees and will be responsible for leading the team in a positive, motivation manner with a continuous focus on employee development. Assistant Managers will also be responsible for ensuring a financially successful club. This position will regularly direct all front desk personnel.

Daily Staff Management Duties :

  • Assist Club Manager in creating staffing schedules with the assurance that all shifts are regularly covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching staff members to provide exceptional customer service.
  • Lead a team through systems and operations to achieve common goals.
  • Assist in preparation of all HR related forms in a timely manner.
  • Work with Club Manager to resolve employee issues or concerns in a professional manner.
  • Assist Club Manager in disciplinary / termination activities.
  • Provide backup support for any employee who is absent.
  • Uphold the integrity and security of staff files and sensitive company documents.
  • Be a brand ambassador by leading a Judgement Free lifestyle.
  • Responsible in assisting Club Manager in the training and development of staff to include providing day to day coaching of all staff.
  • Assist Club Manager in pre-screening, hiring, firing, onboarding, and recruiting.

Customer Service / Front Desk Activities :

  • Greet members and guests, provide exceptional customer service in a way that makes members feel comfortable and welcomed.
  • Answer phones in a friendly manner and professionally assist callers.
  • Give tours, sign up new members, log amenities, and communicate updates and events to members and guests.
  • Respond to members questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the POS systems.
  • Assist in emergency medical situations.
  • Uphold rules and policies in the facility.
  • Detailing tanning beds / acrylics / vents on a weekly basis.
  • Counting and tracking inventory on a weekly basis.
  • Running all necessary reports on a daily basis.
  • Lead by example and maintain consistent accountability.
  • Communicate effectively and clearly between all staff members.

    • Member Accounts :

  • Utilize Datatrak to assist with updating barcodes, change of address and billing or payment questions.
  • Properly submit refund proposals.
  • Create new memberships.
  • Uphold integrity and security with member documents and sensitive information at all times.

    • Club Cleanliness and Maintenance :

  • Keep front desk area as well as the lobby clean and orderly.
  • Regular facility cleaning and upkeep.
  • Regular cleaning of equipment and tanning units.
  • Ensure restrooms are clean, stocked, and clutter free by creating and following a routine cleaning schedule.
  • Accurate completion of daily and weekly cleaning responsibilities.
  • Oversee the safety of employees, members, and club. Report repairs to the Director of Operations as well as assigned maintenance technician in a timely manner.

    • Miscellaneous :

  • Oversee the ordering of club supplies using a specific budget base on club requirements.
  • Track key performance indicators such as guest counts, cancels, and info calls.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Assist in the completion of recorded info call inspections.
  • Actively participate in growth and development opportunities.
  • Successfully partner with team members and senior leadership.

    • Qualification / Skills :

  • One year of customer service experience is preferred.
  • High school diploma / GED equivalent required.
  • Must be 18 years or older.
  • CPR certification required.
  • Superior problem solving skills.
  • Exceptional leadership and diplomacy skills.
  • Be a representative of the core values of PFMW at all times by upholding the beliefs of respect, passion, family, teamwork, fun, trust, and loyalty.
  • Must be willing to occasionally travel for training and to support other locations.
  • This position may require overtime, weekends, evenings, and holidays. Must be flexible.

    • Physical Demands :

  • Continual standing and walking during shifts.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift 75 pounds.
  • Frequent climbing, balancing, kneeling, crouching, pulling, and grasping.
  • Employee must never put themselves under any equipment.
    • [job_alerts.create_a_job]

    Assistant Manager • Lexington, KY, US

    [internal_linking.related_jobs]
    Abercrombie & Fitch - Assistant Manager, Fayette

    Abercrombie & Fitch - Assistant Manager, Fayette

    Abercrombie & Fitch • Georgetown, KY, US
    [job_card.full_time]
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Checkers / Rally's • Lexington, KY, US
    [job_card.full_time]
    Richmond Road LEXINGTON, KY 40509.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Mana...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Buckle • Lexington, KY, US
    [job_card.full_time]
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager01418 Lexington Rd

    Assistant Manager01418 Lexington Rd

    Domino's Franchise • Georgetown, KY, United States
    [job_card.full_time]
    We are looking for motivated candidates to.Look no further, you can become a GM, a.Supervisor, or even a Franchisee within Domino’s! Did you know most Domino’s Pizza franchisees.Receive and process...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager / Key Carrier

    Assistant Store Manager / Key Carrier

    Roses Discount Stores • Lexington, KY, US
    [job_card.full_time] +1
    Assistant Store Manager / Key Carrier.Roses / Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Rose...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Checkers & Rally's • LEXINGTON, KY, US
    [job_card.full_time]
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager with executing the restaurant ...[show_more]
    [last_updated.last_updated_30]
    Assistant Manager

    Assistant Manager

    Tradehome Shoes • Lexington, KY, United States
    [job_card.full_time] +1
    With over 100 years in business, Tradehome Shoes is rapidly expanding into new markets and communities.We believe in the power of premium people, products, and locations, and we're seeking self-mot...[show_more]
    [last_updated.last_updated_30]
    Assistant Account Manager

    Assistant Account Manager

    CJK Group • Versailles, KY, US
    [job_card.full_time]
    As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular novels to prestigious education and trades books, and so much more.A career at Sh...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager (P1-1365216-1)

    Assistant Manager (P1-1365216-1)

    Panda Restaurant Group • Nicholasville, KY, US
    [job_card.full_time]
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Kentucky Staffing • Lexington, KY, US
    [job_card.full_time]
    Join Bob's Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment.This role balances lea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager

    Manager

    Burger King • Georgetown, KY, US
    [job_card.full_time]
    The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant.The AM helps manage financ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    City Barbeque • Lexington, Kentucky, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    City BBQ started in Columbus, Ohio in 1999 and we have now grown to 75 locations in 10 states.We are an award-winning, quick-casual, scratch kitchen BBQ joint and we exist "to serve and create happ...[show_more]
    [last_updated.last_updated_30]
    Assistant Manager

    Assistant Manager

    Long John Silvers • Nicholasville, KY, US
    [job_card.full_time]
    Are you a highly skilled and motivated individual looking for an immediate opportunity as an Assistant Manager at Charter Foods? Do you thrive in a dynamic and fast-paced environment? If your answe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    00630 Assistant Store Manager

    00630 Assistant Store Manager

    SBH Health System • Lexington, KY, US
    [job_card.full_time]
    Focus on the core content of the job post.Remove all extra metadata, including department, location, job_id, requisition_id, and others. Remove any extra mentions of description, job details, job po...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Pizza Hut • Nicholasville, KY, US
    [job_card.full_time]
    N Main St, Nicholasville, KY ID#P1-678930-1.Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.T...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit Christmas • Lexington, Kentucky, United States
    [job_card.full_time]
    Benefits include : Set-Up and Tear Down Premium Pay Programs,.End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store Ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Francesca's • Georgetown, KY, US
    [job_card.full_time]
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    World Market • Lexington, KY, US
    [job_card.full_time] +1
    World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home dcor, quality furniture, thoughtful gifts and one of the largest...[show_more]
    [last_updated.last_updated_30] • [promoted]