Account Manager - Creative

Mod Op’s Account Managers cultivate relationships and drive innovation. They demonstrate attentive listening skills and provide a thoughtful strategic point of view. They promptly address inquiries without compromising quality or cutting corners. Their dedication is unwavering and excel in managing intricate details while also seeking the bigger picture. They are cooperative team members, adept at creating briefs, budgeting, keeping projects on schedule, and tracking growth. They possess a deep understanding of their clients' businesses, approaching each situation as a detective with the knowledge that every circumstance is unique. They are mindful of what enhances our clients' reputation, thus contributing to our own success. As the intermediary between Mod Op’s clients and the creative team, they consistently surpass expectations by crafting unforgettable experiences and nurturing enduring connections.

Essential Functions

• Grow and develop long-term relationships with clients.
• Manage client day-to-day social & digital efforts.
• Be the client's righthand person getting to know their business inside and out.
• Get your hands dirty. See opportunities. Solve problems.
• Excel at "small ball"—communication, accuracy, quality, attention to detail.
• Prepare client presentations, effectively present results and attend meetings as required.
• Oversee multiple projects at once—information gathering, organizing, budgeting, scheduling, monitoring, trafficking, reporting, delivering and guiding execution.
• Brief, organize and provide information to internal teams—and cheer them on now and again.
• Manage projects & client feedback using tools such as Jira and Airtable.
• Genuine interest in Social, Gaming and / or Pop-Culture.
• Up to date understanding of platforms such as Meta, TikTok and Twitter to stay on top of innovative approaches for clients.
• Willingness to learn, grow and evolve in an ever-changing industry.

Requirements

Preferred Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

When asked what they love about working at Mod Op, we hear :

Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.