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Front Desk and Office Coordinator
Front Desk and Office CoordinatorStrata Clean Energy • Durham, NC, United States
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Front Desk and Office Coordinator

Front Desk and Office Coordinator

Strata Clean Energy • Durham, NC, United States
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  • [job_card.full_time]
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Front Desk And Office Coordinator

Strata's Front Desk And Office Coordinator is the first point of contact for Strata's Durham headquarters and is trusted with meaningful responsibility for the day-to-day experience of employees, visitors, and the physical workplace.

This role has a meaningful impact on how employees and visitors experience Strata every day. It is well-suited for someone who enjoys variety, responsibility, and being a central part of a dynamic organization. This is a 100% in-person role in our Durham, NC office; M-F 8:30a to 5p, with a thirty-minute lunch break.

The ideal candidate for this role is:

  • Naturally proactive, noticing what needs to be done and taking action without waiting to be asked.
  • Comfortable using judgment and common sense to solve day-to-day problems independently.
  • Curious and motivated, with a desire to learn how the business works and continuously improve how things run.
  • Resourceful with the ability to figure things out, seek answers, and also know when and who to ask for help.
  • Exceptionally reliable and consistent, especially in maintaining front-desk coverage and core office operations and supporting executives.
  • Positive, energetic, and service-oriented, with a genuine interest in supporting others and creating a welcoming environment.
  • Someone who takes pride in doing things well and cares about quality and follow-through.

Essential duties and responsibilities:

  • Takes ownership of the front desk and office experience, identifying opportunities to improve processes, communication, and employee experience
  • Anticipates needs and prevents issues before they arise
  • Exercises good judgment and discretion in handling sensitive or ambiguous situations
  • Warmly welcomes all employees and visitors
  • Carefully attends to the arrival and departure of VIP guests and job candidates
  • Handles incoming calls
  • Highly organized
  • Accurately processes and delivers mail and packages throughout each day
  • Manages the office seating chart
  • Prepares desks when employees join or depart the company
  • Manages inventory, procurement, and stocking of office and breakroom supplies
  • Maintains conference rooms
  • Manages third-party office service vendors
  • Submits bi-monthly expense reports
  • Serve as the travel coordinator when the travel coordinator is out of office
  • Coordinates weekly Friday morning breakfasts and Thursday food trucks
  • Assists with and promotes office and companywide engagement efforts and events
  • Sends bereavement and new parent packages
  • Serves as liaison to Golden Belt property management company
  • Tracks and helps manage office maintenance requests
  • Works with HR team to create the monthly company newsletter
  • Ad hoc HR tasks and duties, as assigned

Education and/or work experience requirements:

  • Associate or bachelor's degree preferred
  • At least two years of experience in a corporate environment
  • Experience managing projects and vendors
  • Professional and engaging demeanor
  • Able to multi-task, prioritize effectively, think ahead in a fast-moving environment, follow up appropriately, and meet deadlines
  • Strong service mindset with a high degree of professionalism and discretion
  • Strong attention to detail and critical thinking skills
  • Comfortable learning new tools, systems, and processes
  • Strong working knowledge of Outlook, Word, and Excel
  • Strong written and verbal communication, interpersonal, and project and time management skills
  • Ability to work independently, use sound judgment, and know when to seek input or escalate

Physical requirements/work environment:

  • Work is fully performed in an office
  • Must be able to sit, stand, bend, twist, and lift up to 20 pounds.
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Front Desk and Office Coordinator • Durham, NC, United States

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