Talent.com
IT Support Specialist
IT Support SpecialistHersha Hospitality Management LP • Philadelphia, Pennsylvania, USA
IT Support Specialist

IT Support Specialist

Hersha Hospitality Management LP • Philadelphia, Pennsylvania, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Overview

Opportunity : IT Support Specialist

Provide technical support via remote control telephone and desk-side support. Manage incoming technical issues and service requests via our ticketing system contribute to technical knowledge base and work with department managers to support projects and operational needs.

Your Growth Path

IT Support Analyst - IT Senior Support Analyst - IT Support Manager

Your Focus

  • Provide timely courteous and efficient customer service to internal and external users via telephone remote control and desk-side support.
  • Track issues and requests in helpdesk software and communicate system issues to department managers.
  • Perform installation of new computer systems peripherals software and network equipment.
  • Troubleshooting of systems software and networks including endpoints / servers operating systems standard and hospitality specific software VOIP phone service and networking connectivity / equipment.
  • Comply with standards of service established by IT to ensure quality customer service.
  • Be available to work outside of an established schedule as needed to meet critical deadlines.
  • Actively participate in special projects as assigned.
  • Able to participate in 24 / 7 manager on duty emergency technical support program.
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Practice safe work habits.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associates degree or equivalent experience.
  • 1 years professional or intern IT experience.
  • A positive attitude and eagerness to learn.
  • Strong technical skills in troubleshooting networks systems and software issues.
  • Self-directed with superior customer service skills.
  • Able to prioritize and resolve issues based on severity and necessity.
  • Able to expertly manage and prioritize multiple technical issues and projects simultaneously.
  • Critical thinking and problem resolution skills with the ability to contribute to continuous process improvement and refinement.

    • HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • 24 / 7 access to TELUS Health a confidential work-life resource.
  • Travel Discounts

    • Work Environment and Context

  • Required to sit for extended periods lift up to 50 pounds bend reach use hands and fingers to operate keyboard.
  • Work schedule varies and may include extended work hours and work on evenings and weekends.

    • What We Believe

    People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

    About Us

    HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.

    Required Experience :

    IC

    Key Skills

    Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    It Support Specialist • Philadelphia, Pennsylvania, USA

    [internal_linking.related_jobs]
    IT Support Technician

    IT Support Technician

    CRB • Philadelphia, Pennsylvania, USA
    [job_card.full_time]
    The IT Support Technician will have a basic understanding of technical aspects of end user and infrastructure support for this entry-level addition this individual must successfully triage support...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Principal Specialist - IT ETRM Systems Dev - 2410003197 - Newtown Square, PA

    Principal Specialist - IT ETRM Systems Dev - 2410003197 - Newtown Square, PA

    Patriot Advertising • Newtown, Pennsylvania, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This individual works in RightAngle (ETRM application) support and development group.As a part of the team, the individual will have support responsibility for business users, including troubleshoo...[show_more]
    [last_updated.last_updated_30]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Camden, New Jersey
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior IT Support Specialist, Client Services, Wharton School

    Senior IT Support Specialist, Client Services, Wharton School

    InsideHigherEd • Philadelphia, Pennsylvania, United States
    [job_card.full_time]
    Senior IT Support Specialist, Client Services, Wharton School.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support Manager

    IT Support Manager

    The Honickman Companies • Pennsauken, New Jersey, United States
    [job_card.full_time]
    The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and effic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Field Support Technician_Philadelphia

    IT Field Support Technician_Philadelphia

    Gr8ttek, LLC • Philadelphia, PA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its...[show_more]
    [last_updated.last_updated_variable_days]
    Release Manager IT Support Specialist (US)

    Release Manager IT Support Specialist (US)

    TD Bank • Mount Laurel, New Jersey, USA
    [job_card.full_time]
    Mount Laurel New Jersey United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Philadelphia, Pennsylvania, us
    [job_card.part_time]
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    IT SupportHelp Desk Coordinator

    IT SupportHelp Desk Coordinator

    Reliable Equipment & Service Co • Ivyland, Pennsylvania, USA
    [job_card.full_time]
    Reliable Equipment in Warminster is looking to hire a full-time IT Support and Help Desk Coordinator.This position will report to the IT Manager. This position is responsible for assisting the IT Ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Specialist

    Desktop Support Specialist

    Insight Global • Doylestown, PA, US
    [job_card.temporary]
    Required Skills & Experience.Desktop / IT Support experience.Hardware / Software troubleshooting.Reliable transportation and active DL. Nice to Have Skills & Experience.Coming from Healthcare / ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Support Specialist

    IT Support Specialist

    CRB • Philadelphia, Pennsylvania, USA
    [job_card.full_time]
    We are seeking a highly skilled and proactivein-office Support Specialistto join our IT Support team.This role is pivotal in supporting our employees and maintaining the integrity of office IT infr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Amazon IT Support Technician

    Amazon IT Support Technician

    TradeJobsWorkforce • 08075 Riverside, NJ, US
    [job_card.full_time]
    Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Specialist Tech Ops

    IT Specialist Tech Ops

    Evolution • Philadelphia, Pennsylvania, USA
    [job_card.full_time]
    The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets.This includes installing configuring diagnosing repairing and upgrading all studio ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Support Technician (Philadelphia)

    Information Technology Support Technician (Philadelphia)

    London Approach • Philadelphia, PA, US
    [job_card.part_time]
    IT Support Technician (Tier 1 Service Desk).Occasional field travel throughout Greater Philadelphia (PA).The IT Support Technician delivers frontline technical assistance across hardware, software,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Tech Support Specialist

    Tech Support Specialist

    Viewline Ventures • Philadelphia, PA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up.Our team is small, scrappy, and collaborative. We’re looking for someone who loves solvi...[show_more]
    [last_updated.last_updated_variable_days]
    Tier 2 Desktop Support (Onsite)

    Tier 2 Desktop Support (Onsite)

    Serigor Inc. • Mount Laurel, New Jersey, USA
    [job_card.full_time]
    Tier 2 Desktop Support (Onsite).This position provides combined hardware helpdesk and application support for the organization. The ideal candidate is detail-oriented customer-focused and able to in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    Chubb • Philadelphia, Pennsylvania, USA
    [job_card.full_time]
    The Customer Support Specialist will be responsible for providing exceptional service to internal and external customers by addressing inquiries resolving issues communicating updates and outages a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Support Specialist

    Sales Support Specialist

    TEKsystems • Camden, NJ, United States
    [job_card.full_time]
    This position will support sales and customer purchase orders in a manufacturing environment.Support sales manager with purchase order requests. Enter sales orders and process information accurately...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]