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Telecommunications Engineer Information Technology FT 1.0 (80 hrs biweekly)
Telecommunications Engineer Information Technology FT 1.0 (80 hrs biweekly)Memorial Health System • Marietta, Georgia, USA
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Telecommunications Engineer Information Technology FT 1.0 (80 hrs biweekly)

Telecommunications Engineer Information Technology FT 1.0 (80 hrs biweekly)

Memorial Health System • Marietta, Georgia, USA
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Job Details

Marietta OH

Full Time

8-Hour Day Shift

Professional

Description

In an environment of continuous quality improvement t he Telecommunications Engineer is to assist with the administration of enterprise telecommunications systems. Assists with telecommunication projects including facilities purchases system migrations departmental moves and any adds / changes. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times .

Job Functions :

  • Reviews analyzes evaluates and maintains an organizations telecommunications system.
  • Assists in the design development and testing of telecommunications software solutions.
  • Provides customer training of the telecommunications features and functionality provides administration and daily operations of cabinets associated line cards and voice mail system.
  • Assesses calls to the IT help desk.
  • Resolves issues with our customers in a timely manner.
  • Requests help from other IT resources.
  • Maintains a positive work atmosphere by behaving and communicating in a manner that promotes favorable working relationships with customers clients co-workers and management.
  • Provides after hours (24x7) on call support on a scheduled rotation; General office and hospital environment; moderate levels of stress may occur at times.
  • Assures customers telecommunication and computer based business needs are met and communicated.
  • Assumes all other duties and responsibilities as necessary.

Qualifications

Minimum Education / Experience Required :

  • High school diploma GED or equivalent required.
  • Associates Degree preferred.
  • Minimum of 2 years of experience in hospital telecommunications operations required or minimum of 2 years of experience in direct customer service contact required.
  • Additional training in telecommunication systems preferred.
  • Employee must have evidence of formalized training on telephone system and switches within the past 3 years.
  • Special Knowledge Skills Training :

  • The ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.
  • The ability to work with mathematical concepts such as probability and statistical inference.
  • The ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
  • Expert proficiency in the use and administration of telephone switches administration of voicemail systems and proficient in the physical wiring constraints of Ethernet via UTP cable.
  • Compensation Details : Education experience and tenure may be considered along with internal equity when job offers are extended.

    Benefits : Memorial Health System is proud to offer an affordable comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer please visit our website at

    Bonus Eligibility : Available to qualifying full or flex time employees. Eligibility will be determined upon offer.

    Memorial Health System is an equal opportunity provider and employer.

    If you wish to file a Civil Rights program complaint of discrimination complete the USDA Program Discrimination Complaint Form found online at or at any USDA office or call to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue S.W. Stop 9410 Washington D.C. 20250-9410 by fax or email at .

  • Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.
  • Key Skills

    SR,Business Process,Active Directory,Cloud,PowerShell,Windows,Linux,SAN,Java,Troubleshoot,Procedures,SDLC,hardware,Uat,Architecture

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Information Technology • Marietta, Georgia, USA

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