Sales & Service Manager

Sales & Service Manager

Job Category : Leadership

Requisition Number : SALES004341

Griffin YPS

96 Etheridge Mill Rd.

Griffin, GA 30126, USA

Job Details

Description

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees.

What You Will Be Doing

As the Sales and Service Manager for Yancey Engineered Solutions, you will lead our sales, logistics, and field service teams. You will be responsible for providing a safe workplace and developing a "Safety First" culture, hiring and developing employees, and addressing employee issues. The Service Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following.

Primary Responsibilities

• Recruiting, hiring and training of all logistic and field service personnel.
• Safety.
• Field Service.
• Warranty field service.
• Coordinating outgoing new packages.
• Coaching.
• Performance reviews.

Additional Responsibilities

Who We Are Looking For

To be successful in this position you should have prior experience as a Service Manager in a similar industry, possess strong problem solving skills and a strong focus on customer service. You should be able to lead by example and act as mentor, motivator, and director to those that report under you.

Education / Experience

Required Qualifications / Skills

Preferred Qualifications / Skills

Values

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Ideal candidates will demonstrate the following values :

What We Offer

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Employee Wellness Program

Personal Time Off

Career Development

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.