Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Utilize comprehensive knowledge of the Healthcare Industry, business processes, and IT systems to resolve issues, automate and improve business processes, and assist with the implementation of IT solutions.

Key Accountabilities

• Requirements Analysis
  • Produce artifacts that may include feature definitions, User Stories, flow-charts, swim-lanes, SIPOCS, source to target documents and feasibility studies.
  • Work with business stakeholders and partners to help identify and understand their requirements within the scope of a project
  • Gain alignment by asking effective questions, gathering the right individuals for elicitation, conducting productive facilitation, negotiating compromises and establishing relationships
  • Generate user stories and/or deep functional and technical requirements that are sufficient to capture the essence of what is being asked, why it is important and who benefits from the effort
  • Ensure that requirements clarify the business value and are accessible and understandable to any team member or stake holders
  • Engage with the product team towards defining a solution that addresses the requirements in a way that will be satisfying to our stakeholders
  • Assist with data analysis in support of issue resolution or solution options on highly complex projects
• Feature Delivery
  • Working with the Scrum Master to provide updates for keeping the team and business stakeholders on track for meeting commitments.
  • Drive decision making, compromise and agreement by identifying deliverables that provide value.
  • Clarify the approach for gathering requirements and managing issues and risks.
  • Work with technical teams to identify solution options that best meet business need.
• Communication
  • A primary skill-set of a BA (any level) is appropriate, timely and polished communication
  • The Sr. BA is responsible for escalation when required, resolving conflict if needed, gaining formal approval of business requirements, and working with business segment leads, operations team members and IT team members for successful implementation
• Consultation and BA Practice Support
  • The BA will explore ideas, assess current business processes to identify improvement opportunities (technical and operational), conduct gap analysis, and help to develop business cases
  • Partner with the technical team to outline solutions and provide estimates and identify risks
  • Support creation of test plans / scenarios, post-implementation support requirements, and lessons-learned
  • Use industry defined techniques and best practices to aid in all BA accountabilities including elicitation and definition of requirements
  • Assist peers to continue to define and develop practice improvements and apply them to the delivery process
  • Provide guidance and support to junior BA's

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 7 years of work experience beyond degree
  
  

Preferred Qualifications

• 5-8 years minimum experience in Data Management, Data Integration, ETL development with considerable experience with Informatica ETL
• Master's Degree

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary grade for this position is $88,800 - $152,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $88,800 - $133,245. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.