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Office Accounting Specialist - Cleveland, OH
Office Accounting Specialist - Cleveland, OHNations Roof • Cleveland, OH, United States
Office Accounting Specialist - Cleveland, OH

Office Accounting Specialist - Cleveland, OH

Nations Roof • Cleveland, OH, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

This is an in office role - Monday to Friday - 8 am to 5 pm

Why Preferred Roofing?

At Preferred Roofing, a Nations Roof company, we're more than a roofing contractor - we're a national partner with local expertise, serving clients in all 50 states. We deliver full-lifecycle roofing solutions including repairs, replacements, maintenance, and emergency response. Our certified crews, 24 / 7 / 365 National Service Center, and industry-leading EMR of 0.48 set us apart.

As we continue to grow, we are seeking a Office Administrator to support and strengthen our operational foundation. This role is key to maintaining efficiency, accuracy, and compliance across our construction and administrative functions - ensuring that our teams have the support they need to deliver exceptional results to our clients.

The Opportunity

As the Office Accounting Specialist, you'll play an integral part in the day-to-day operations of our commercial roofing office. This is a highly engaged, detail-driven role requiring someone who is proactive, organized, and comfortable managing multiple administrative, financial, and project-related responsibilities.

You'll work closely with project managers, operations, accounting personnel, and leadership - coordinating documentation, payroll back up support, processes, customer communication, and accounting activities - all while helping the office operate smoothly and efficiently. This is a collaborative, hands-on role ideal for someone who enjoys variety, problem-solving, and supporting multiple functions as business needs shift.

Key Responsibilities

Office & Administrative Support

  • Manage inbound and outbound calls and emails with professionalism and accuracy.
  • Provide customers with updates, documentation, and scheduling information.
  • Schedule meetings, appointments, orientations, and other office functions.
  • Maintain office policies, procedures, and employee-related documentation as needed.
  • Update office and project files by gathering information from management and team members.
  • Cross-train in core administrative functions to support continuity of daily operations.
  • Assist with general clerical needs, data entry, file organization, and office communications.

Project Administration

  • Prepare, review, and administer subcontractor MSAs, purchase orders, work orders, warranties, and COIs.
  • Send and receive project documentation while maintaining accurate logs in company systems.
  • Communicate with project contacts regarding scheduling, documentation requirements, and project updates.
  • Assist in tracking vendor / supplier preliminary notices, lien releases, submittals, and other required documentation.
  • Support project file maintenance and updates as required.
  • Financial & Accounting Support

  • Process, review, code, and enter outgoing invoices and incoming payments.
  • Support accounts payable (AP) processing, including vendor communication.
  • Support accounts receivable (AR) functions including billing, statements, payment posting, and follow-up.
  • Assist with collections, maintaining accurate aging reports and performing timely outreach.
  • Reconcile accounts and prepare related financial reporting.
  • Make and post bank deposits as needed.
  • Assist with payroll processing and certificate of insurance (COI) management.
  • Sales & Estimating Support

  • Provide administrative support for sales and estimating teams, including documentation, tracking, and client / vendor communication.
  • Administrative & Documentation Support

  • Import job setup data into accounting systems and maintain vendor and customer records.
  • Support the organization and digitization of project files and company databases.
  • Maintain centralized project and office documentation.
  • Qualifications

  • Minimum 3-5 years of experience in administration, project coordination, or a similar role.
  • Proficiency with Microsoft Office Suite.
  • Experience with accounting or project management systems (e.g., Viewpoint, Sage, Foundation, Timberline, SAP, or similar).
  • CRM or construction project software experience preferred; Salesforce experience a plus.
  • Excellent organizational, multitasking, and communication skills.
  • High attention to detail and accuracy in documentation and reporting.
  • Ability to manage multiple priorities and work effectively with cross-functional teams.
  • Self-motivated, dependable, and able to work independently in a fast-paced environment.
  • Benefits

  • Competitive salary commensurate with experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for professional growth and advancement
  • Why This Role, Why Now?

    This is your opportunity to take ownership of a vital administrative and operational function within a company that combines national reach with local expertise. As an Office Administrator, you'll be at the center of daily operations - driving efficiency, supporting construction and administrative needs, and contributing directly to the success of our teams and clients.

    If you're a detail-oriented, results-driven administrative professional with experience supporting construction or service operations, Nations Roof wants to hear from you.

    The preceding job description is designed to outline the general nature and level of work performed. It is not intended as an exhaustive list of all responsibilities, duties, or skills required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.

    NO RECRUITING AGENCIES.

    All candidates must be authorized to work in the U.S.

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