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Assistant Manager
Assistant ManagerFelker Day - KFC • Shelby, NC, US
Assistant Manager

Assistant Manager

Felker Day - KFC • Shelby, NC, US
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  • [job_card.full_time]
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Job Description

Job Description

About the Job :

As a Restaurant Manager, you will be a cultural mentor for our 28 FounDAYtions. You will report to the RGM and communicate to Inspire, coach, and support your restaurant team members, shift managers. You will assist in the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you will create a culture that is vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.

The Day-to-Day :

  • Assist the RGM to Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.
  • Oversee execution of mandatory training program for each position resulting in qualified and certified team members and managers.
  • Recognize and reward outstanding performance regularly, while fostering a culture of team building and great results.
  • Address and resolve conflicts promptly, maintaining a positive work environment.
  • Personally engage with guests and Do what’s Best For The Guest with the goal of everyone leaving with the intention of returning.
  • You will place orders, receive orders, and manage rotation and proper storage.
  • Strategically deploy Team Members and Shift Managers to optimize food quality, accuracy, and speed.
  • Coach and develop yourself as well as Shift Managers to run productive and efficient shifts to grow the business and gain the trust of the guest.
  • Assist the RGM in analyzing the restaurant’s performance of Key Indicators including Food cost, labor cost, speed, cash control, cleanliness and organization, Food Safety and Brand standards.
  • Be the example for your team to treasure, respect, and promote our reputation.
  • Act as the Restaurant leader when the RGM is out of the business.

Is this you?

  • 2+ Years as a manager w / Restaurant or Retail Experience.
  • Proficient with email and basic computer use.
  • Exceptional communication skills, including written, verbal, and interpersonal.
  • Ability to identify and communicate all safety and equipment maintenance issues.
  • Teach and exemplify Felker Days 28 FounDAYtions everyday.
  • Experienced in recognizing and motivating teams, with a successful track record in people development.
  • Skilled in attracting, training, and developing teams to be successful in their roles.
  • Be relentless about Continued improvement and embrace change by being a change agent in your restaurant.
  • Maintains a safe and secure working environment that complies with all policies and regulations.
  • Benefits :

  • Competitive pay
  • Performance Bonuses paid every 28 days
  • Paid Time Off after six months w / Year end payout of unused PTO up to one week
  • Career advancement and professional development
  • Tuition reimbursement and scholarship opportunities
  • Medical benefits after 90 days
  • 401k retirement plan with 100% match up to 3% of salary after 1 yr
  • Health and Wellness supplemental benefits resulting in higher net pay
  • Free Uniforms
  • Free meal each shift
  • KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
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